At a Glance
- Tasks: Manage customer enquiries and coordinate communication between teams in a fast-paced environment.
- Company: Join a growing and innovative engineering business in Peterborough.
- Benefits: Earn £25.69 per hour with potential for contract extension and career growth.
- Other info: Supportive team environment with exposure to multiple departments.
- Why this job: Be the key contact for customers and make a real impact in a dynamic industry.
- Qualifications: Experience in customer service or administration, with strong communication and organisational skills.
The predicted salary is between 25.69 - 25.69 £ per hour.
Location: Peterborough (Fully Onsite)
Pay Rate: £25.69 per hour (£205.52 per day)
Duration: Initial 6-Month Contract - Likely to Extend
Are you an organised, customer-focused professional looking for your next contract opportunity? We're recruiting for an Account Coordinator to join a growing and innovative engineering business in Peterborough. This is an exciting opportunity to become part of a fast-paced team supporting customer and dealer relationships within an expanding business area.
This role would suit someone with around 2 years' experience in customer service, account coordination, sales support or administration who enjoys building relationships, solving problems and keeping multiple priorities on track.
The Role
- You'll act as the key point of contact between customers, dealers and internal teams, ensuring enquiries are managed efficiently and projects continue to move forward.
- Managing customer and dealer enquiries via phone and email.
- Coordinating communication between internal departments and external stakeholders.
- Tracking and progressing customer cases from initial enquiry through to resolution.
- Maintaining customer records, databases and documentation.
- Scheduling meetings and coordinating follow-up actions.
- Managing quotations and updating information within Salesforce.
- Providing regular progress updates to customers and internal teams.
- Supporting continuous improvements within a rapidly evolving business environment.
What We're Looking For
- Previous experience in an Account Coordinator, Sales Support, Customer Service or Administrative role.
- Excellent communication and relationship-building skills.
- Strong organisational skills with the ability to manage multiple tasks.
- A proactive approach with good problem-solving ability.
- Comfortable working independently while collaborating across teams.
- Good Microsoft Office skills, particularly Excel.
- Salesforce experience would be an advantage but is not essential as training can be provided.
Why Apply?
- £25.69 per hour (£205.52 per day)
- Initial 6-month contract
- Opportunity to join a growing, forward-thinking business.
- Gain experience within an exciting and evolving industry.
- Supportive team with excellent exposure across multiple departments.
- Potential for contract extension based on business requirements.
If you're a motivated and customer-focused professional looking to take the next step in your career, we'd love to hear from you.
Account Specialist Contract in Peterborough employer: 83zero Ltd
Join a dynamic and innovative engineering business in Peterborough as an Account Coordinator, where you'll thrive in a supportive team environment that values customer relationships and continuous improvement. With competitive pay and the potential for contract extension, this role offers excellent opportunities for professional growth and exposure across various departments, making it an ideal choice for motivated individuals seeking meaningful employment.