At a Glance
- Tasks: Manage customer enquiries and coordinate communication between teams in a fast-paced environment.
- Company: Join a growing engineering business in Peterborough with a supportive team culture.
- Benefits: Earn £25.69 per hour, with potential for contract extension and valuable industry experience.
- Other info: Opportunity to gain exposure across multiple departments and enhance your career.
- Why this job: Be the key contact for customers and make a real impact in a dynamic industry.
- Qualifications: Experience in customer service or administration, with strong communication and organisational skills.
The predicted salary is between 25.69 - 25.69 £ per hour.
Location: Peterborough (Fully Onsite)
Pay Rate: £25.69 per hour (£205.52 per day)
Duration: Initial 6-Month Contract - Likely to Extend
Are you an organised, customer-focused professional looking for your next contract opportunity? We're recruiting for an Account Coordinator to join a growing and innovative engineering business in Peterborough. This is an exciting opportunity to become part of a fast-paced team supporting customer and dealer relationships within an expanding business area.
This role would suit someone with around 2 years' experience in customer service, account coordination, sales support or administration who enjoys building relationships, solving problems and keeping multiple priorities on track.
The Role
- You'll act as the key point of contact between customers, dealers and internal teams, ensuring enquiries are managed efficiently and projects continue to move forward.
- Managing customer and dealer enquiries via phone and email.
- Coordinating communication between internal departments and external stakeholders.
- Tracking and progressing customer cases from initial enquiry through to resolution.
- Maintaining customer records, databases and documentation.
- Scheduling meetings and coordinating follow-up actions.
- Managing quotations and updating information within Salesforce.
- Providing regular progress updates to customers and internal teams.
- Supporting continuous improvements within a rapidly evolving business environment.
What We're Looking For
- Previous experience in an Account Coordinator, Sales Support, Customer Service or Administrative role.
- Excellent communication and relationship-building skills.
- Strong organisational skills with the ability to manage multiple tasks.
- A proactive approach with good problem-solving ability.
- Comfortable working independently while collaborating across teams.
- Good Microsoft Office skills, particularly Excel.
- Salesforce experience would be an advantage but is not essential as training can be provided.
Why Apply?
- £25.69 per hour (£205.52 per day)
- Initial 6-month contract
- Opportunity to join a growing, forward-thinking business.
- Gain experience within an exciting and evolving industry.
- Supportive team with excellent exposure across multiple departments.
- Potential for contract extension based on business requirements.
If you're a motivated and customer-focused professional looking to take the next step in your career, we'd love to hear from you.
Account Coordinator (Contract) in Peterborough employer: 83zero Ltd
Join a dynamic and innovative engineering business in Peterborough as an Account Coordinator, where you'll thrive in a supportive team environment that values customer relationships and continuous improvement. With competitive pay and the potential for contract extension, this role offers a unique opportunity to grow your skills while contributing to a rapidly evolving industry. Experience a culture that encourages collaboration across departments and rewards proactive problem-solving, making it an excellent place for motivated professionals seeking meaningful employment.