At a Glance
- Tasks: Provide top-notch technical support and resolve issues for end users onsite.
- Company: Join a dynamic team in a secure enterprise IT environment.
- Benefits: Competitive salary, professional development, and a supportive team culture.
- Other info: Long-term opportunity with exposure to large-scale IT projects.
- Why this job: Make a real impact by delivering excellent customer service in IT.
- Qualifications: Experience in desktop support and strong communication skills required.
The predicted salary is between 36000 - 36000 € per year.
Location: Barrow-in-Furness
Full-Time 5 Days Onsite
Salary: Up to £36,000
We are looking for an experienced Onsite Engineer to join a fast-paced End User Support environment, delivering technical support and project services across a secure enterprise setting. This role is ideal for someone with strong desktop support and workplace engineering experience who enjoys working onsite, resolving technical issues, and delivering excellent customer service within a professional IT environment.
Key Responsibilities
- Complete assigned technical tasks within agreed timeframes
- Support internal and external project delivery activities
- Carry out operational and support tasks to SLA targets
- Provide high-quality onsite support to end users
- Troubleshoot hardware, software, and operating system issues
- Assist with desktop builds, deployments, and system configurations
Skills & Experience
- Strong understanding of Microsoft Windows environments (Windows 10/11)
- Experience supporting Microsoft Office applications
- SCCM knowledge including OS deployment, application deployment, monitoring, and troubleshooting
- Understanding of PowerShell, VBScript, or batch scripting beneficial
- Knowledge of BitLocker, NTFS permissions, and endpoint security
- Familiarity with Microsoft Outlook, Exchange, and collaboration tools
- Experience using ITSM tools such as ServiceNow
- Excellent communication and customer-facing skills
Requirements
- Must be eligible for UK Security Clearance (SC)
- Applicants should have lived continuously in the UK for the last 5 years
- Successful candidates will complete standard pre-employment screening including DBS and employment checks
What's on Offer
- Opportunity to work within a secure enterprise IT environment
- Exposure to large-scale IT support and project work
- Professional development and training opportunities
- Supportive and collaborative team culture
- Long-term onsite opportunity in Barrow-in-Furness
If you are a proactive IT support professional looking for your next onsite engineering opportunity, we'd love to hear from you.
Onsite Engineer employer: 83zero Ltd
Join a dynamic team as an Onsite Engineer in Barrow-in-Furness, where you'll thrive in a supportive and collaborative work culture. With opportunities for professional development and exposure to large-scale IT projects, this role offers a rewarding environment for those passionate about delivering exceptional customer service and technical support. Enjoy the benefits of working onsite in a secure enterprise setting, contributing to meaningful projects while advancing your career.
StudySmarter Expert Advice🤫
We think this is how you could land Onsite Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in similar roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you have a portfolio or examples of your past work, bring them along to interviews. It’s a great way to demonstrate your technical prowess and problem-solving abilities.
✨Tip Number 3
Prepare for the unexpected! Brush up on common troubleshooting scenarios related to desktop support and Microsoft environments. Being ready to tackle real-time problems can really impress your interviewers.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate Onsite Engineers. Plus, it’s a straightforward way to get your application noticed by our hiring team.
We think you need these skills to ace Onsite Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with desktop support and workplace engineering. We want to see how your skills match the role, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about onsite engineering and how you can deliver excellent customer service. Keep it professional but let your personality come through.
Showcase Relevant Skills:Mention your experience with Microsoft Windows environments, SCCM, and any scripting knowledge you have. We’re looking for someone who can hit the ground running, so make sure we know what you bring to the table!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at 83zero Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows environments, especially Windows 10/11. Be ready to discuss your experience with desktop support and any troubleshooting you've done, as this will show you're the right fit for the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of end-user interaction, prepare examples of how you've delivered excellent customer service in past positions. Think about specific situations where you resolved issues effectively and kept users happy.
✨Familiarise Yourself with Key Tools
Get comfortable with ITSM tools like ServiceNow and brush up on your SCCM knowledge. Being able to talk about your experience with OS deployment and application monitoring will definitely give you an edge.
✨Prepare for Security Clearance Questions
Since eligibility for UK Security Clearance is a requirement, be ready to discuss your residency in the UK over the last five years. It’s a good idea to have all relevant information handy to make this part of the interview smooth.
