At a Glance
- Tasks: Provide top-notch technical support and resolve issues in a fast-paced environment.
- Company: Join a dynamic team in a secure enterprise IT setting.
- Benefits: Competitive salary, professional development, and a supportive team culture.
- Other info: Long-term onsite role with opportunities for growth in Barrow-in-Furness.
- Why this job: Make a real impact by delivering excellent customer service and solving technical challenges.
- Qualifications: Experience in desktop support and strong communication skills required.
The predicted salary is between 36000 - 36000 € per year.
Location: Barrow-in-Furness | Full-Time | 5 Days Onsite
Salary: Up to £36,000
We are looking for an experienced Onsite Engineer to join a fast-paced End User Support environment, delivering technical support and project services across a secure enterprise setting. This role is ideal for someone with strong desktop support and workplace engineering experience who enjoys working onsite, resolving technical issues, and delivering excellent customer service within a professional IT environment.
Key Responsibilities
- Complete assigned technical tasks within agreed timeframes
- Support internal and external project delivery activities
- Carry out operational and support tasks to SLA targets
- Provide high-quality onsite support to end users
- Troubleshoot hardware, software, and operating system issues
- Assist with desktop builds, deployments, and system configurations
Skills & Experience
- Strong understanding of Microsoft Windows environments (Windows 10/11)
- Experience supporting Microsoft Office applications
- SCCM knowledge including OS deployment, application deployment, monitoring, and troubleshooting
- Understanding of PowerShell, VBScript, or batch scripting beneficial
- Knowledge of BitLocker, NTFS permissions, and endpoint security
- Familiarity with Microsoft Outlook, Exchange, and collaboration tools
- Experience using ITSM tools such as ServiceNow
- Excellent communication and customer-facing skills
Requirements
- Must be eligible for UK Security Clearance (SC)
- Applicants should have lived continuously in the UK for the last 5 years
- Successful candidates will complete standard pre-employment screening including DBS and employment checks
What's on Offer
- Opportunity to work within a secure enterprise IT environment
- Exposure to large-scale IT support and project work
- Professional development and training opportunities
- Supportive and collaborative team culture
- Long-term onsite opportunity in Barrow-in-Furness
If you are a proactive IT support professional looking for your next onsite engineering opportunity, we'd love to hear from you.
Monitoring Engineer (w/m/d) employer: 83zero Ltd
Join a dynamic team in Barrow-in-Furness as a Monitoring Engineer, where you'll thrive in a supportive and collaborative work culture. With a focus on professional development and exposure to large-scale IT projects, this role offers a unique opportunity to enhance your skills while delivering exceptional customer service in a secure enterprise environment. Enjoy the benefits of long-term onsite employment and the chance to make a meaningful impact within the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Monitoring Engineer (w/m/d)
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in similar roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common technical questions and scenarios related to desktop support and troubleshooting. We recommend setting up mock interviews with friends or using online platforms to get comfortable.
✨Tip Number 3
Showcase your skills! Create a portfolio or a personal project that highlights your experience with Microsoft Windows environments and SCCM. This can really set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from proactive candidates like you!
We think you need these skills to ace Monitoring Engineer (w/m/d)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with desktop support and workplace engineering. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Monitoring Engineer role. Share specific examples of how you've delivered excellent customer service and resolved technical issues in the past.
Show Off Your Technical Skills:Don’t forget to mention your knowledge of Microsoft Windows environments, SCCM, and any scripting languages you know. We love seeing candidates who are technically savvy and can troubleshoot effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at 83zero Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows environments, especially Windows 10/11. Be ready to discuss your experience with desktop support and any troubleshooting you've done, as this will show you're the right fit for the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of end-user interaction, prepare examples of how you've delivered excellent customer service in past positions. Think about specific situations where you resolved issues effectively and kept users happy.
✨Familiarise Yourself with Key Tools
Get comfortable with ITSM tools like ServiceNow and brush up on your SCCM knowledge. Being able to talk about your experience with OS deployment and application monitoring will definitely give you an edge.
✨Prepare for Security Clearance Questions
Since eligibility for UK Security Clearance is a requirement, be ready to discuss your residency in the UK over the last five years. It’s a good idea to have any relevant documentation handy, just in case they ask for it.
