At a Glance
- Tasks: Provide top-notch technical support and resolve issues in a fast-paced environment.
- Company: Join a dynamic team in a secure enterprise IT setting.
- Benefits: Competitive salary, professional development, and a supportive team culture.
- Other info: Long-term onsite role with opportunities for growth in Barrow-in-Furness.
- Why this job: Make a real impact by delivering excellent customer service and solving technical challenges.
- Qualifications: Experience in desktop support and strong communication skills required.
The predicted salary is between 36000 - 36000 € per year.
Location: Barrow-in-Furness | Full-Time | 5 Days Onsite
Salary: Up to £36,000
We are looking for an experienced Onsite Engineer to join a fast-paced End User Support environment, delivering technical support and project services across a secure enterprise setting. This role is ideal for someone with strong desktop support and workplace engineering experience who enjoys working onsite, resolving technical issues, and delivering excellent customer service within a professional IT environment.
Key Responsibilities- Complete assigned technical tasks within agreed timeframes
- Support internal and external project delivery activities
- Carry out operational and support tasks to SLA targets
- Provide high-quality onsite support to end users
- Troubleshoot hardware, software, and operating system issues
- Assist with desktop builds, deployments, and system configurations
- Strong understanding of Microsoft Windows environments (Windows 10/11)
- Experience supporting Microsoft Office applications
- SCCM knowledge including OS deployment, application deployment, monitoring, and troubleshooting
- Understanding of PowerShell, VBScript, or batch scripting beneficial
- Knowledge of BitLocker, NTFS permissions, and endpoint security
- Familiarity with Microsoft Outlook, Exchange, and collaboration tools
- Experience using ITSM tools such as ServiceNow
- Excellent communication and customer-facing skills
- Must be eligible for UK Security Clearance (SC)
- Applicants should have lived continuously in the UK for the last 5 years
- Successful candidates will complete standard pre-employment screening including DBS and employment checks
- Opportunity to work within a secure enterprise IT environment
- Exposure to large-scale IT support and project work
- Professional development and training opportunities
- Supportive and collaborative team culture
- Long-term onsite opportunity in Barrow-in-Furness
If you are a proactive IT support professional looking for your next onsite engineering opportunity, we'd love to hear from you.
Onsite Engineer in Barrow in Furness employer: 83zero Ltd
Join a dynamic team in Barrow-in-Furness as an Onsite Engineer, where you'll thrive in a supportive and collaborative work culture. With opportunities for professional development and exposure to large-scale IT projects, this role offers a rewarding environment for those passionate about delivering exceptional customer service and technical support. Enjoy the benefits of working onsite in a secure enterprise setting, contributing to meaningful projects while advancing your career.
StudySmarter Expert Advice🤫
We think this is how you could land Onsite Engineer in Barrow in Furness
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in similar environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and customer service scenarios. We recommend practising common questions related to desktop support and project delivery to show you're ready for the fast-paced environment.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled technical issues in the past, especially in an onsite setting. This will demonstrate your hands-on experience and ability to deliver excellent support.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Onsite Engineer in Barrow in Furness
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in desktop support and workplace engineering. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant projects and achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Onsite Engineer role. Share specific examples of how you've delivered excellent customer service and resolved technical issues in the past.
Show Off Your Technical Skills:We’re looking for someone with a strong understanding of Microsoft Windows environments and experience with tools like SCCM. Make sure to mention any relevant technical skills or certifications that will set you apart from other candidates!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Barrow-in-Furness!
How to prepare for a job interview at 83zero Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows environments, especially Windows 10/11. Be ready to discuss your experience with desktop support and any troubleshooting you've done, as this will show you're the right fit for the role.
✨Show Off Your Customer Service Skills
Since this role involves delivering excellent customer service, think of examples where you've gone above and beyond for users. Prepare to share specific stories that highlight your communication skills and how you resolved issues effectively.
✨Familiarise Yourself with Key Tools
Get comfortable with ITSM tools like ServiceNow and brush up on SCCM knowledge. If you have experience with PowerShell or VBScript, be ready to discuss how you've used these in past roles, as it could set you apart from other candidates.
✨Prepare for Security Clearance Questions
Since eligibility for UK Security Clearance is a requirement, be prepared to discuss your residency in the UK over the last five years. Have your background details ready, as this will help streamline the process and show you're serious about the position.
