At a Glance
- Tasks: Provide top-notch desktop support and troubleshoot tech issues for high-profile users.
- Company: Join a dynamic IT support team in Barrow-in-Furness with a collaborative culture.
- Benefits: Earn up to £36,000 plus pension, healthcare options, and unlimited training budget.
- Other info: Enjoy exposure to enterprise-level technologies and excellent career development opportunities.
- Why this job: Make a real impact by delivering exceptional customer service in a fast-paced environment.
- Qualifications: Strong desktop support experience and knowledge of Microsoft Windows environments required.
The predicted salary is between 36000 - 36000 € per year.
Location: Barrow-in-Furness | Full-Time | 5 Days Onsite
Salary: Up to £36,000 + pension, healthcare opt, unlimited training budget
We're looking for an experienced and customer-focused Onsite Desktop Engineer to join a fast-paced IT support environment supporting high-profile end users and business operations onsite in Barrow-in-Furness. This is an excellent opportunity for someone with strong desktop support experience who enjoys hands-on technical work, troubleshooting, and delivering excellent customer service in a dynamic enterprise environment.
Key Responsibilities- Complete assigned technical tasks within agreed timeframes
- Support project delivery alongside internal and external project teams
- Carry out operational and support activities to SLA targets
- Deliver exceptional customer support and user experience
- Diagnose and resolve hardware, software, and operating system issues
- Support desktop deployments, upgrades, and configurations
- Strong knowledge of Microsoft Windows environments (Windows 10/11 preferred)
- Experience with Microsoft Office and end-user support
- SCCM experience including OS deployment, application deployment, monitoring, and troubleshooting
- Understanding of scripting technologies such as PowerShell, VBScript, or batch scripting
- Knowledge of BitLocker, NTFS permissions, and desktop security practices
- Familiarity with Microsoft Outlook, Exchange environments, and collaboration tools
- Experience using ITSM platforms such as ServiceNow
- Excellent communication and customer service skills
- Must be eligible for UK Security Clearance (SC)
- Sole UK nationality
- Applicants should have lived continuously in the UK for the last 5 years
- Successful candidates will undergo standard pre-employment screening including DBS and employment checks
- Salary up to £36,000
- Stable long-term opportunity within a professional IT environment
- Exposure to enterprise-level technologies and projects
- Training and development opportunities
- Collaborative and supportive team culture
If you're a proactive Desktop Engineer looking for your next onsite opportunity in Barrow-in-Furness, we'd love to hear from you.
Collab / Workplace Engineer in Barrow in Furness employer: 83zero Ltd
Join a dynamic and supportive team in Barrow-in-Furness, where we prioritise employee growth and development with an unlimited training budget and exposure to enterprise-level technologies. Our collaborative work culture fosters exceptional customer service and hands-on technical experience, making it an ideal environment for proactive individuals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Collab / Workplace Engineer in Barrow in Furness
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in desktop support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you have a portfolio or examples of your troubleshooting successes, bring them along to interviews. It’s a great way to demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 3
Prepare for the technical questions! Brush up on your knowledge of Microsoft Windows environments and SCCM. Being able to talk confidently about your experience with these tools will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you. Plus, it shows you’re genuinely interested in joining our team and makes it easier for us to find your application.
We think you need these skills to ace Collab / Workplace Engineer in Barrow in Furness
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft Windows environments and desktop support. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Onsite Desktop Engineer role. Share specific examples of how you've delivered exceptional customer support in the past.
Show Off Your Technical Skills:Don’t forget to mention your experience with SCCM, PowerShell, and any other relevant technologies. We love seeing candidates who are hands-on and can troubleshoot like pros, so make sure to highlight these skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at 83zero Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows environments, especially Windows 10/11. Be ready to discuss your experience with SCCM, PowerShell, and any troubleshooting you've done. The more confident you are in your technical skills, the better you'll impress the interviewers.
✨Show Off Your Customer Service Skills
Since this role is all about delivering exceptional customer support, think of examples where you've gone above and beyond for users. Prepare to share specific stories that highlight your communication skills and how you’ve resolved issues effectively.
✨Familiarise Yourself with ITSM Platforms
If you have experience with ITSM platforms like ServiceNow, make sure to mention it! If not, do a bit of research on how these systems work and be prepared to discuss how you would use them in your role. This shows you're proactive and ready to hit the ground running.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with questions about the team culture, training opportunities, and the types of projects you might work on. This not only shows your interest in the role but also helps you gauge if it's the right fit for you.
