At a Glance
- Tasks: Design innovative services that enhance customer experiences and drive transformation.
- Company: Join a forward-thinking company focused on digital customer experience.
- Benefits: Attractive salary, hybrid work model, and comprehensive benefits package.
- Other info: Be part of a dynamic team with opportunities for professional growth.
- Why this job: Make a real-world impact by shaping the future of customer service.
- Qualifications: Experience in service design and a passion for user-centric solutions.
The predicted salary is between 80000 - 90000 £ per year.
We're looking for an experienced Service Designer to join a growing Digital Customer Experience practice, working on complex transformation programmes where people, technology and design come together.
You will turn user insights into actionable service designs, collaborating with cross-functional teams to enhance customer journeys.
Key responsibilities include:
- Conducting user research and analysis
- Creating service blueprints and journey maps
- Prototyping and testing service concepts
- Collaborating with stakeholders to implement service improvements
Requirements:
- Proven experience in service design or related field
- Strong understanding of user-centred design principles
- Excellent communication and collaboration skills
- Ability to work in a fast-paced environment
Salary: £80,000-£90,000 + benefits
Location: Manchester | Hybrid - 3 days per week on-site
Type: Permanent
Service Designer in Westhoughton employer: 83zero Limited
Join a dynamic team in Larne, Northern Ireland, where innovation meets collaboration. As a Power Platform & Fabric Solutions Developer, you'll enjoy a supportive work culture that prioritises employee growth and offers flexible working hours. With competitive pay and the opportunity to work on transformative projects, this role is perfect for those looking to make a meaningful impact in the tech landscape.