Servicenow Solutions Advisory Lead

ServiceNow Solutions Advisory Lead

Salary: £110,000 to £130,000 pa + 10% Bonus plus benefits, perks and healthcare options

Job Type: Permanent – Hybrid / 2 x days per week – Travel to client site

Location: London, Woking, Birmingham, Manchester, Newcastle, Glasgow, UK Wide

Overview

We\’re looking for a Senior ServiceNow Solutions Advisor who is passionate about solving real-world challenges through technology. You\’ll work closely with senior stakeholders both internally and within key clients to create ServiceNow strategies that translate business issues into relevant technical solutions and competitive propositions that are scalable, secure, and sustainable.

Your Role

• Partner with Senior Leaders (including CxOs) and advise on large-scale transformation deals and complex programmes to drive the growth agenda across ServiceNow.
• Build and nurture long-term relationships with clients and internal teams, creating shared value and trust.
• Apply your technical expertise and problem-solving mindset to design innovative, practical solutions for complex challenges.
• Represent the Cloud Infrastructure Management Advisory team in key forums, contributing to strategic initiatives and thought leadership.
• Collaborate across diverse teams, supporting knowledge sharing, mentoring, and continuous learning.

Your Skills and Experience

• Deep expertise in ServiceNow, including solution architecture, development, administration, and custom integrations.
• Proven ability to lead and deliver complex ServiceNow solutions, from strategy through to implementation, across multiple modules and client environments.
• Strong communication and consulting skills, with the ability to build relationships with CxOs and contribute innovative ideas to client engagements and bids.
• Certified in ServiceNow (CSA required; implementation certifications preferred) and ITIL Foundation, with knowledge of SaaS/on-prem architecture.
• Ability to translate business needs into scalable, user-centric ServiceNow solutions.
• Excellent communication and collaboration skills, with a focus on inclusive leadership and team empowerment.

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

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