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For Companies At a Glance
- Tasks: Provide 1st and 2nd line technical support and tackle diverse tech challenges daily.
- Company: Join a prestigious UK private education establishment with a focus on IT transformation.
- Benefits: Enjoy free lunch, dental care, private medical care, and tailored professional development.
- Why this job: Kickstart your IT career while working with the latest technologies and exciting projects.
- Qualifications: Experience in technical support, problem-solving skills, and familiarity with Windows and MacOS.
- Other info: Collaborative environment with mentoring and growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Company Overview
We are working with one of the UK's most prestigious and well recognised private education establishments who are looking to grow their IT technical team on site in Thorpe! Our client is going through a huge IT transformation and are looking for an individual with experience as an IT Engineer who will sit as their core support service for the organisation! This is an exciting opportunity to join one of the world's leading educational establishments, whilst having the opportunity to grow your technical skills with the latest technologies and working on a range of diverse and exciting technical projects.
Position Overview
This position will see you join our client's team of talented techies, who love to learn, knowledge share and develop each other's skill set. You will be responsible for providing 1st and 2nd line technical support to the organisation. You will face a range of different technical challenges on a daily basis, so this position is perfectly suited to a natural problem solver! You will also have the opportunity to work with the IT Manager and Senior IT Engineers on the delivery of IT projects. This will help you develop your technical skills, whilst also growing your project delivery experience. Our client will also support you with your professional and technical development with mentoring, coaching and specific training courses tailored to you! This is a fantastic opportunity for an IT professional to kick start their career!
Qualifications
- You have experience working in a Service Desk, Technical Support, Helpdesk or similar level experience.
- You are a natural problem solver and love to take on a range of challenges on a day to day basis.
- Experience supporting both Windows and MacOS based operating systems.
- A good understanding and experience working with tools such as Google Apps or Office 365.
- A good understanding and experience working with Active Directory.
- You can demonstrate good prioritisation and time management in a busy working environment.
- You can demonstrate a resourceful attitude when faced with new challenges and problems you have not faced before.
- You want to work in a collaborative environment where you can share ideas with team members.
- You can demonstrate a passion for learning and always wanting to continuously develop your technical and personal skills.
Ready to Apply?
This is an exciting opportunity to join a well-known establishment, which offers a great technical challenge along with other great perks such as free lunch, dental care, private medical care and additional benefits on top!
IT Support Engineer employer: 83zero Limited
Contact Detail:
83zero Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Getting to know someone inside the company can give you an edge and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. Think about how you'd troubleshoot issues with Windows or MacOS, and be ready to showcase your problem-solving skills.
✨Tip Number 3
Show your passion for learning! During interviews, mention any recent courses or certifications you've completed. This demonstrates your commitment to personal and professional growth, which is key in tech roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Support Engineer role. Highlight your experience with Windows, MacOS, and any relevant tools like Google Apps or Office 365. We want to see how you can solve problems and support users!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your background makes you a great fit for our team. Don’t forget to mention your eagerness to learn and grow with us!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love natural problem solvers, so share specific instances where you’ve successfully resolved issues or improved processes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at 83zero Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of both Windows and MacOS operating systems, as well as tools like Google Apps and Office 365. Being able to discuss your experience with these technologies confidently will show that you're ready to tackle the challenges of the role.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've solved technical issues in the past. Think about specific challenges you've faced and how you approached them. This will demonstrate your natural problem-solving abilities and resourcefulness, which are key for this position.
✨Emphasise Team Collaboration
Since the role involves working closely with other techies, be ready to talk about your experiences in collaborative environments. Share instances where you’ve successfully worked with others to achieve a common goal or shared ideas that led to better solutions.
✨Express Your Passion for Learning
This role is all about growth and development, so make sure to convey your enthusiasm for continuous learning. Discuss any recent courses or training you've undertaken, and express your eagerness to take advantage of the mentoring and coaching opportunities offered by the company.
