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8396 Ireland - Genesys Cloud Services Ireland Limited

Details

  • Number of employees
    50-100
  • Company Type
    Large Multi-national

Genesys Cloud Services Ireland Limited, operating under the name 8396 Ireland, is a leading provider of cloud-based customer experience solutions. Established with the vision of transforming customer interactions, the company leverages advanced technology to deliver seamless communication across various channels.

With a strong commitment to innovation, Genesys Cloud Services focuses on enhancing customer engagement through AI-driven insights and analytics. Their platform enables businesses to connect with customers in real-time, ensuring that every interaction is meaningful and personalized.

The company prides itself on its robust infrastructure, which supports scalability and flexibility for organizations of all sizes. By integrating voice, chat, email, and social media, Genesys provides a unified approach to customer service that enhances operational efficiency.

In addition to its technological prowess, Genesys Cloud Services is dedicated to fostering a culture of collaboration and continuous improvement. The team comprises industry experts who are passionate about delivering exceptional service and support to clients.

As part of its corporate responsibility, Genesys actively engages in community initiatives and sustainability efforts, aiming to make a positive impact on society. The company’s headquarters is strategically located in the UK, allowing it to serve a diverse clientele across Europe and beyond.

In summary, Genesys Cloud Services Ireland Limited stands at the forefront of the customer experience industry, committed to empowering businesses with innovative solutions that drive success and customer satisfaction.

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