Senior AI‑Powered TAM — Cloud CX for Enterprise

Senior AI‑Powered TAM — Cloud CX for Enterprise

Full-Time 63000 - 77000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Partner with strategic customers to drive adoption of Genesys Cloud CX and deliver measurable outcomes.
  • Company: Join Genesys, a leader in cloud customer experience solutions.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Dynamic role with collaboration across multiple teams and a focus on customer insights.
  • Why this job: Make a real impact by guiding customers and shaping their success with innovative technology.
  • Qualifications: Experience in technical account management and strong relationship-building skills.

The predicted salary is between 63000 - 77000 £ per year.

Genesys seeks a Sr.

Technical Account Manager (TAM) in the UK to partner with strategic customers, drive adoption of Genesys Cloud CX, and deliver measurable business outcomes.

You will build trusted relationships, understand objectives, and guide customer roadmaps while staying ahead of product direction through customer insights.

You will collaborate with Success, Support, Services and Sales teams to provide structured engagement plans, macro and micro roadmaps, and measurable value #J-18808-Ljbffr

Senior AI‑Powered TAM — Cloud CX for Enterprise employer: 8300 United Kingdom - Genesys Telecommunications Laboratories - Europe Limited

Genesys Telecommunications Laboratories - Europe Limited is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the field of AI-powered customer experiences. With a strong commitment to employee well-being, including paid volunteer time and comprehensive resources for personal development, this role provides ample opportunities for career advancement in a cutting-edge industry. Located in a vibrant area, employees benefit from a supportive environment that encourages continuous learning and professional growth.

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Contact Details:

8300 United Kingdom - Genesys Telecommunications Laboratories - Europe Limited Recruitment Team

We think you need these skills to ace Senior AI‑Powered TAM — Cloud CX for Enterprise

Customer Relationship Management
Cloud CX Expertise
Strategic Planning
Business Outcome Measurement
Collaboration Skills
Engagement Planning
Product Knowledge