At a Glance
- Tasks: Generate sales pipeline through engaging with enterprise and mid-market accounts.
- Company: Join Genesys, a global leader in AI-driven customer experience technology.
- Benefits: Competitive pay, performance incentives, and clear career progression opportunities.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Be part of a high-performing team and make a real impact in sales.
- Qualifications: 2-3 years in a sales-related role, strong communication, and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a commercially focused and driven Business Development Representative (BDR) to support pipeline growth across the UK & Ireland (UKI) region. This role is responsible for generating pipeline through a mix of inbound and outbound activities, engaging enterprise and mid‑market accounts, and working closely with Account Executives and cross‑functional teams to support revenue growth. Candidates should be based within reasonable proximity to London and able to attend the office as needed for collaboration, team sessions, and in‑person engagement.
Key Responsibilities
- Generate pipeline across the UKI region through a combination of outbound prospecting and inbound lead follow‑up
- Identify, research, and engage prospective customers across enterprise and mid‑market accounts
- Qualify marketing‑generated leads into high‑quality sales opportunities
- Partner with Account Executives to support account research, outreach strategies, and territory development
- Collaborate with Marketing on campaigns, events, and follow‑up execution
- Work cross‑functionally with Sales, Customer Success, and Channel teams to identify new opportunities
- Communicate the value of Genesys’ cloud and CX solutions aligned to customer needs and business challenges
- Maintain accurate activity tracking, pipeline updates, and reporting in Salesforce
- Consistently meet and exceed KPIs related to meetings booked, pipeline generated, and opportunity conversion
Skills & Qualifications
- 2–3 years of experience in a BDR, SDR, or sales‑related role within SaaS, CX, or technology environments
- Demonstrated ability to generate pipeline through outbound prospecting
- Strong communication skills with the ability to engage confidently with stakeholders
- Mature, professional, and commercially aware mindset
- Highly organized with strong time‑management and prioritization skills
- Experience using Salesforce, LinkedIn Sales Navigator, or similar tools preferred
- Collaborative approach with the ability to work effectively across multiple teams
- Based within commuting distance of London and able to attend the office when required
Why Join Genesys?
- Join a global leader in AI‑driven customer experience technology
- Build your career within a high‑performing UKI sales organization
- Competitive compensation with performance‑based incentives
- Clear progression opportunities into Senior BDR and Account Executive roles
- Collaborative, inclusive, and results‑driven team environment
Reasonable Accommodations
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24–48 hours.
Equal Employment Opportunity
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Business Development Representative employer: 8300 United Kingdom - Genesys Telecommunications Laboratories - Europe Limited
Genesys is an exceptional employer, offering a dynamic and inclusive work culture that fosters collaboration and innovation within the high-performing UKI sales team. With competitive compensation, performance-based incentives, and clear pathways for career progression into senior roles, employees are empowered to grow and thrive in their careers while contributing to cutting-edge AI-driven customer experience technology. Located in London, the company provides a vibrant environment where teamwork and professional development are at the forefront, making it an ideal place for motivated individuals seeking meaningful and rewarding employment.
Contact Details:
8300 United Kingdom - Genesys Telecommunications Laboratories - Europe Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Representative
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that BDR role.
✨Tip Number 2
Practice your pitch! You never know when you’ll get a chance to impress someone. Prepare a quick elevator pitch about yourself and your skills. Make it engaging and tailored to the business development field, so you can grab attention when it counts.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. It shows initiative and gives you a better chance of standing out in the crowd. Don’t miss out on the opportunity!
We think you need these skills to ace Business Development Representative
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Business Development Representative. Highlight your experience in generating pipeline and engaging with enterprise accounts, as these are key aspects of the job.
Craft a Compelling Cover Letter:Use your cover letter to showcase your passion for sales and how your skills align with our mission at StudySmarter. Be sure to mention any relevant experience in SaaS or technology environments.
Showcase Your Communication Skills:Since strong communication is crucial for this role, make sure your application reflects your ability to engage confidently with stakeholders. Use clear and concise language throughout your application.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at 8300 United Kingdom - Genesys Telecommunications Laboratories - Europe Limited
✨Know Your Numbers
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss how you've generated pipeline in previous roles, including specific numbers and outcomes. This shows you’re results-driven and understand the importance of KPIs.
✨Research the Company
Dive deep into Genesys and its offerings, especially their cloud and CX solutions. Understanding their products will help you communicate effectively during the interview and demonstrate your genuine interest in the role and the company.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might need to pitch a product or handle objections. Practise these scenarios with a friend or mentor to build confidence and refine your approach.
✨Showcase Your Collaboration Skills
Since this role involves working closely with Account Executives and cross-functional teams, be prepared to share examples of how you’ve successfully collaborated in the past. Highlighting your teamwork skills can set you apart from other candidates.
