Business Development Director - Gaming BPL in London

Purpose of the role: To identify and capitalise on business opportunities, expansion of the customer base, relationship management, and driving of revenue growth.

Accountabilities:

• Execution of market research and analysis to support the identification of potential opportunities, market trends, and customer needs, to develop strategies for business growth.
• Identification of leads through various channels such as networking, referrals, cold calling, and attending industry events.
• Management of existing client relationships to understand their needs and identify opportunities for cross‑selling or upselling banking products and services.
• Development and execution of strategies to acquire new business and expand the customer base, including preparation of proposals, presentations, and negotiation of contracts.
• Collaboration with product managers, credit analysts, operations, and other internal stakeholders to ensure seamless delivery of banking products and services to clients.
• Forecasting of sales targets and tracking progress against goals, including regular reports on business development activities, pipeline status, and sales performance to management.
• Contribution to the development of business development strategies and initiatives to drive revenue growth and achieve business objectives.

Vice President Expectations:

• To contribute or set strategy, drive requirements and make recommendations for change.
• Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures.
• If managing a team, define jobs and responsibilities, plan for the department’s future needs and operations, counsel employees on performance and contribute to employee pay decisions/changes.
• Lead specialists to influence the operations of a department, aligning with strategic and tactical priorities while balancing short and long-term goals.
• Demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard.

Key Responsibilities:

• Advise key stakeholders, including functional leadership teams and senior management on functional and cross-functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Collaborate with other areas of work for business-aligned support areas to keep up to speed with business activity and strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders to accomplish key business objectives.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive.

To be successful in this role, you will have the following:

• Proven experience within the payments industry (financial services, merchant acquiring, payment gateways, POS solutions, or payments software), with a solid understanding of the ecosystem and value chain.
• A demonstrated record of acquiring new business, winning clients and consistently delivering against or exceeding sales targets.
• Extensive experience within the gaming sector, including a well‑established network and deep understanding of industry dynamics and client needs.
• Excellent client communication and negotiation skills, with the ability to build and manage senior stakeholder relationships.
• Well‑developed commercial acumen, with the ability to develop and execute growth strategies informed by market insight.
• Experience working collaboratively across internal teams to deliver client‑focused solutions.
• Ability to manage pipelines, proposals, and CRM reporting effectively.

Desirable skills include:

• Experience in sales reporting, performance tracking, and pipeline analysis.
• Established network across gaming, hospitality, or related sectors.
• Excellent presentation skills, with the ability to influence and engage senior stakeholders.
• Experience monitoring customer satisfaction and actively resolving issues.
• Ability to analyse market trends and client feedback to drive continuous improvement and inform strategy.

This role will be based in London with travel expected.