At a Glance
- Tasks: Lead and motivate your team to deliver exceptional customer service and maximise sales.
- Company: Join a thriving outdoor/lifestyle retailer with over 300 stores.
- Benefits: Enjoy a generous staff discount, annual bonus, and 28 days holiday.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a fantastic brand and help shape its future success.
- Qualifications: Previous fashion retail experience at management level is essential.
The predicted salary is between 25000 - 31200 £ per year.
A leading outdoor/lifestyle retailer, with over 300 stores, founded over 20 years ago
Fantastic brand, profitable and expanding.
Your role
- Working alongside the Store Manager, you will be responsible for leading, motivating and developing your team to ensure consistent delivery on standards, customer service and product knowledge to maximise your store’s sales potential and profitability
- Annual KPI-related bonus
- Generous Staff Discount
- Work clothing plus 50% discount for you and your family
- 28 days holiday including Bank Holidays
- Salary sacrifice Pension scheme
Skills and Experience Required
- Previous fashion experience at Store Manager level or Assistant Manager in a larger turnover store.
- Engaging personality
- Results driven and a passion for selling and customer interaction
- Confident
- Committed to the business
- Organisational skills
- Hands on
Commercial Responsibilities
- To achieve sales budgets and KPIs
- To ensure the execution of: Store layouts, Windows, Pricing/Promotions and Product presentation/Merchandising standards
People Responsibilities
- Recruit, train, manage & develop store team, through coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results
- Promote a challenging, focused & professional environment.
- To achieve profit budgets relating to the accountable contribution elements of the Profit & Loss accounts.
- Manage budgets set by Retail Store Managers
- Manage shrinkage, stock loss and stock levels
- Secure company assets at all times.
- Monitor competitor activity
Standards
- Ensure strict compliance on policies and procedures at all times.
- Ensure house keeping, repairs and safety is maintained.
Communication
- To act as key link for all communication between Retail Store Manager, Store Staff and Team.
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager – Chipping Norton
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like 80-20 Retail Recruitment, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like 80-20 Retail Recruitment!
We think you need these skills to ace Assistant Manager – Chipping Norton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at 80-20 Retail Recruitment, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at 80-20 Retail Recruitment and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show 80-20 Retail Recruitment that you’re ready to jump in and contribute right away!
How to prepare for a job interview at 80-20 Retail Recruitment
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
