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- Tasks: Enhance customer service and manage technical support tasks for warranty inquiries.
- Company: Leading trade-only supplier with a supportive work environment.
- Benefits: 20 days holiday, no weekend work, and career progression opportunities.
- Why this job: Join a team that values your skills and offers real career growth.
- Qualifications: Experience in customer service and technical roles is preferred.
- Other info: Enjoy a low staff turnover and a dynamic workplace.
The predicted salary is between 30000 - 42000 £ per year.
A leading trade-only supplier based in Andover, Hampshire is looking for a Service & Technical Coordinator to enhance customer service and manage technical support tasks. Ideal candidates will have prior experience in customer service and technical roles.
Responsibilities include:
- Handling warranty inquiries
- Troubleshooting issues
- Coordinating service operations
The company offers a supportive environment with low staff turnover, career progression, and a range of employee benefits including 20 days holiday and no weekend work.
Hybrid Technical Service Coordinator - Customer & Warranty in Salisbury employer: 8-i
Contact Detail:
8-i Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Technical Service Coordinator - Customer & Warranty in Salisbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role like the Hybrid Technical Service Coordinator. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on common technical questions and customer service scenarios that might come up. Practising your responses will help you feel more confident and ready to impress the hiring team.
✨Tip Number 3
Showcase your problem-solving skills! In your conversations with potential employers, highlight specific examples where you've successfully troubleshot issues or enhanced customer satisfaction. This will demonstrate your value as a candidate.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like the one you're interested in. Plus, it shows you're serious about joining our supportive team!
We think you need these skills to ace Hybrid Technical Service Coordinator - Customer & Warranty in Salisbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and technical roles. We want to see how your skills match the job description, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hybrid Technical Service Coordinator role. Share specific examples of how you've handled warranty inquiries or troubleshooting in the past.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at 8-i
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to customer service and warranty processes. Familiarise yourself with common troubleshooting techniques and be ready to discuss how you've handled similar situations in the past.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your experience in customer service roles. Think about times when you went above and beyond for a customer or resolved a tricky issue. This will demonstrate your ability to enhance customer satisfaction.
✨Understand the Company Culture
Research the company’s values and work environment. Since they pride themselves on low staff turnover and career progression, be ready to discuss how you align with their culture and how you see yourself growing within the company.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the types of technical challenges you might face, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
