Chief Operating Officer

🧠 Chief Operating Officer

Location: UK-based (Remote-first, with some in-person meetups)

Salary: Competitive, based on experience

Start Date: ASAP

Reports to: Founder & CEO

Direct Reports: Producers, Editors, Designers

🎯 About 7xContent

7xContent is a specialist podcast production agency helping Creators, CEOs, and Brands launch and grow world-class shows.

We produce social-first podcasts that build huge audiences across YouTube, audio, and social, working with global brands like Red Bull, bestselling authors like Ramit Sethi, and high-growth businesses like Kit.

We’re lean, creative, and obsessed with quality — and we’re building the go-to agency for the world’s best podcasts. Now we’re looking for an elite operator to help us scale.

🚀 Your Mission

Make our systems bulletproof.

Free the Founder to focus on growth.

Empower a world-class creative team to do the best work of their careers.

Own operations, end-to-end.

🧩 What You’ll Own

✅ 1. Operational Excellence

• Own all SOPs, client onboarding, delivery systems, and reporting rhythms
• Build our weekly delivery machine: simple, repeatable, high-quality
• Run smooth onboarding → weekly management → offboarding
• Drive service quality, client satisfaction, and speed

✅ 2. Team Leadership & Performance

• Manage our producers, editors, and designers with clarity and energy
• Lead weekly huddles, masterminds, and 1:1s
• Set clear KPIs, coach the team, and unlock performance
• Own culture: ensure the team is tight, focused, and engaged

✅ 3. Finance & Margins

• Track client-level costs and margins
• Spot risks, optimise resources, and help us hit profit targets
• Flag issues early, and drive accountability across the team

✅ 4. Hiring & People Ops

• Run hiring plans, job specs, interviews, and onboarding
• Document roles, values, responsibilities, and org structure
• Protect and evolve our high-performance culture

✅ 5. Leadership & Autonomy

• Spot problems early. Don’t wait to be asked.
• Bring solutions, not questions.
• Lead quarterly planning and team meetups
• Be the engine behind clarity, speed, and follow-through

🧠 You Might Be a Fit If You:

• Have 4+ years in COO, project management or production leadership, ideally in a creative, media, or agency environment
• Are obsessed with systems, checklists, and turning chaos into clarity
• Have managed remote creative teams and driven high performance
• Love documenting and optimising how things get done
• Are resourceful — if something’s broken, you fix it
• Communicate clearly, especially in writing
• Thrive in a fast-growing, founder-led company with high standards
• Care about building something with meaning — not just clocking in

⚠️ This Is Not for You If:

• You want an easy ride or low-stakes job
• You wait to be told what to do, rather than taking initiative
• You need office structure to thrive — we’re remote-first
• You shy away from difficult conversations or giving feedback
• You aren’t excited by pace, responsibility, and ownership

✅ What You’ll Get From Us:

• Exciting role owning operations at one of the UK’s most respected podcast agencies
• Work directly with the founder and shape the future of a growing business
• Huge opportunity to grow personally & develop in the role role over time
• Flexible working, great team culture, and creative freedom
• An exceptional team of producers, editors, and creators
• The opportunity to create work seen by millions

🏗️ In Your First 90 Days, You Might:

• Audit our SOPs and delivery documentation from the ground up
• Project manage the onboarding and launch of 2x new podcast clients
• Improve our weekly meetings and team rhythms
• Deliver a full operational audit — what’s working, what’s not, what to fix
• Take ownership of client-level reporting, capacity tracking, and team 1-2-s

🎯 How to Apply

We’re looking for people who can think and execute — and love what they do.

To apply:

• Click ‘Apply’ on LinkedIn and email me directly
• Email callum@7xcontent.com with:

• 3 bullet points on why you’re a fit
• A 5-minute Loom video introducing yourself and walking through a short deck on how you’d approach this role in your first 90 days
• Your CV, working location, and salary expectations
• Include a 🍍 pineapple emoji in your subject line to show attention to detail

Excited to hear from you!