Senior Service Designer in Newbury, Berkshire

SENIOR ERVICE DESIGNER – SASE & CYBER EXPERIENCE

Were URGENTLY looking for an experiencedSenior Service Designerto help shape the future of secure connectivity in amajor telecom environment. Youll play a critical role in designing and evolving services aroundSecure Access Service Edge(SASE). The Service Designer needs network, SASE andCyber Securityexperience.

Youll be leading the enhancement of the existingMicrosoft Defender for Cloud Apps(MDCA) service model to support the implementation ofDynamic Trust Service Edge(DTSE), enabling modern, cloud-native access with strong Zero Trust principles.

KEY RESPOSNIBILITES:

• Service Design & Operational Modelling
• Lead the service design forSASE and DTSEcapabilities
• Designandimplement cloud-based applicationaccess control mechanisms to enable secure, scalable access to modern applications.
• DevelopZero Trust-based solutionsto replace traditional remote access technologies such as VPN, proxies, and Citrix.
• Establish real-time, posture-aware access policies that adapt to user context, device health, and security posture for dynamic access control.
• Take ownership of theMDCA service model(including OIT Infra and SSO) and define necessary enhancements.
• Design operational processes, assess business impact, and model org changes.
• Work with stakeholders across infrastructure, cloud security, identity, and application teams.
• Map and document onboarding flows and use cases for both legacy and modern applications.
• Ensure technical and business alignment across the project.
• Support financial modelling and help build the case for investment in the updated service model.

REQUIRED EXPERIENCE:

• Proven senior level experience inService Designwithin strongCyber Securityandtelecom environments
• Strong understanding ofSASE frameworks,Zero Trust architecture, andcloud-native security
• Deep knowledge ofMDCA(Microsoft Defender for Cloud Apps) or similar security solutions
• Experience inprocess design,operational modelling, and stakeholder engagement
• Excellent communication and presentation skills

Nice to have skills:

• Familiarity with modern IAM and cloud proxy technologies
• Hands-on experience with VROM, ITIL, or similar service frameworks

If you have a solid background in telecommunications, a strong grasp of cyber security and SASE concepts, and a passion for building scalable, user-focused service models, apply now!