At a Glance
- Tasks: Lead data migration for a large-scale ServiceNow transformation programme.
- Company: Join a dynamic team focused on innovative IT solutions.
- Benefits: Attractive salary, career growth opportunities, and collaborative work environment.
- Other info: Exciting opportunity to work in a fast-paced, tech-driven environment.
- Why this job: Make a significant impact in transforming data processes for major clients.
- Qualifications: Strong experience with ServiceNow, ETL, SQL, and project coordination.
The predicted salary is between 104000 - 130000 £ per year.
Requirements
- Strong experience leading data migration in enterprise IT transformation programmes where Service Now is the main platform.
- Hands‑on experience with Service Now as target platform (TPSM / ITSM preferred).
- Excellent knowledge of Import Sets, Transform Maps, and Service Now data models.
- Strong ETL, SQL, data quality, and reconciliation experience.
- Proven experience delivering migrations through multiple test cycles and cutover.
- Strong stakeholder and project coordination skills.
- Background in Service Now transformation in complex environments.
- Multi‑system and phased migration experience.
- Telecoms or service provider experience is a plus.
Responsibilities
- Define and own the overall data migration strategy, scope, and detailed migration plan for the TPSM implementation.
- Identify all in‑scope data objects, legacy systems, data sources, dependencies, and sequencing.
- Define data quality standards, migration principles, mapping templates, and acceptance criteria.
- Plan migration waves, mock cycles, and production cutover activities in alignment with programme milestones.
- Lead data mapping workshops with business SMEs and technical teams.
- Define and document source‑to‑target mappings aligned with the Service Now TPSM data model.
- Translate business and functional requirements into practical transformation and validation rules.
- Ensure alignment with integrations, configuration, and overall Service Now platform architecture.
- Oversee extraction of data from legacy systems, databases, and spreadsheets.
- Manage development and execution of ETL processes using Service Now Import Sets, Transform Maps, MID Server, APIs, or external tools.
- Coordinate and manage load cycles across development, SIT, UAT, pre‑production, and production environments.
- Control versioning, re‑loads, and data refresh activities.
- Lead data profiling, cleansing, and enrichment activities to ensure data completeness, accuracy, and consistency.
- Manage validation cycles with business stakeholders and SMEs.
- Own reconciliation processes, error handling, issue resolution, and data sign‑off.
- Maintain full traceability and audit documentation.
- Support SIT and UAT cycles, ensuring data readiness for each test phase.
- Plan and execute final cutover migrations, including freeze periods, delta loads, and rollback planning.
- Lead final production loads and post‑load validation.
- Support hypercare and stabilization ensuring data integrity post go‑live.
- Technologies
- ETL
- Support
- ITSM
- SQL
- Service Now
- More
We are URGENTLY seeking an experienced Data Migration Lead responsible for defining, planning, and delivering all data migration activities for a large‑scale Service Now TPSM transformation programme.
In this role, you will ensure data is accurately extracted, transformed, validated, and loaded into Service Now, supporting a successful go‑live for our clients first Op Co.
You will lead the end‑to‑end data migration workstream, collaborating closely with business stakeholders, technical teams, Service Now architects, testing teams, and system integrators.
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Data Migration Lead in Hounslow employer: 7P UK Ltd
As a leading player in the ServiceNow transformation space, we pride ourselves on fostering a dynamic work culture that prioritises innovation and collaboration. Our employees benefit from comprehensive professional development opportunities, competitive remuneration, and a supportive environment that encourages growth and creativity. Located in a vibrant area, our office offers unique advantages such as easy access to public transport and a range of local amenities, making it an excellent place for talented individuals to thrive.
