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- Tasks: Lead a team to ensure top-notch customer experience and compliance in fraud operations.
- Company: A rapidly growing consumer finance company based in Manchester.
- Benefits: Competitive salary, work-life balance support, medical cover, and annual leave.
- Why this job: Join a dynamic team and make a real difference in fraud prevention.
- Qualifications: Over 3 years of fraud operations experience and at least 1 year in leadership.
- Other info: Hybrid working model with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A growing consumer finance company in Manchester seeks a Fraud Operations Team Leader to oversee a customer-facing team. The role includes ensuring exceptional customer experience, efficiency, and compliance within fraud operations.
Candidates should have over 3 years of fraud operations experience and at least a year of leadership experience.
The position offers a competitive salary, work-life balance support, and comprehensive benefits including medical cover and annual leave.
Fraud Operations Team Lead — Hybrid (Manchester) employer: 7MELHORES - Marketing Inteligente
Contact Detail:
7MELHORES - Marketing Inteligente Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Operations Team Lead — Hybrid (Manchester)
✨Tip Number 1
Network like a pro! Reach out to folks in the finance and fraud operations space on LinkedIn. A friendly chat can open doors and give you insider info about potential roles.
✨Tip Number 2
Prepare for those interviews! Brush up on your leadership skills and be ready to share examples of how you've improved customer experience and compliance in your previous roles.
✨Tip Number 3
Showcase your passion for fraud operations! During interviews, let your enthusiasm shine through. Talk about what excites you about the industry and how you can contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Fraud Operations Team Lead — Hybrid (Manchester)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in fraud operations and leadership. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about fraud operations and how you can contribute to our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Customer Focus: Since this role is customer-facing, emphasise your commitment to exceptional customer experience. Share examples of how you've improved customer satisfaction in previous roles – we’re all about making our customers happy!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at 7MELHORES - Marketing Inteligente
✨Know Your Fraud Operations Inside Out
Make sure you brush up on the latest trends and challenges in fraud operations. Be ready to discuss your previous experiences, especially those that highlight your problem-solving skills and how you've improved customer experience in past roles.
✨Showcase Your Leadership Skills
Since this role requires leadership experience, prepare examples of how you've successfully led a team. Think about specific situations where you motivated your team or resolved conflicts, and be ready to share these stories during the interview.
✨Understand the Company Culture
Research the company’s values and mission. This will help you align your answers with what they’re looking for in a candidate. Showing that you understand their commitment to customer experience and compliance can set you apart from other candidates.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, challenges they face in fraud operations, and how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
