Paraplanner (Edinburgh)

7IM Princes Risborough, England, United Kingdom

Paraplanner (Edinburgh) – 7IM

7IM Princes Risborough, England, United Kingdom

Join to apply for the Paraplanner (Edinburgh) role at 7IM.

Location: Princes Risborough, England, United Kingdom

Note: This job posting shows a role with responsibilities across paraplanning and client support within the 7IM group.

Responsibilities

• Support Advisers in ensuring annual ongoing suitability targets are met by setting up meetings, attending meetings and completing relevant post-meeting documentation.
• Create Statements of Suitability (SOS) for clients post meeting and ensure the annual review process is completed in a timely manner.
• Produce simple new business reports including ISA/GIA top ups and pension transfers in line with suitability assurance programme requirements.
• Create ad hoc letters for clients including fund switches and withdrawals.
• Support Advisers with new business processing and onboarding journey on the CRM system, ensuring the system is kept up to date.
• Maintain compliant advice files in Practice Management System (Xplan).
• Act as a second point of contact for clients to assist with queries and updates on transfers.
• Input, manipulate and maintain prospect data on Xplan including management of Adviser pipeline.
• After appropriate training, take dealing instructions directly from clients and the Advisers for ongoing placement including switches, rebalances, investing monies and raising funds.
• Ensure client communication is accurate, appropriate and delivered at the right time (emails, letters and reports).
• Manage own workloads and Adviser workloads to provide the best client experience.
• Review and create procedures across the team as required.
• Liaise with Client Servicing Team and Operations to ensure clear communication, minimise errors and maximise service levels.
• Suggest improvements to operational systems and procedures to maximise efficiencies (e.g., Xplan).
• Complete monthly compliance modules in timely fashion before deadlines.
• Suggest realistic improvements and solutions to problems to line manager and across 7IM, reviewing/creating procedures as required.
• Filing in accordance with 7IM and FCA procedures.
• Engage with 7IM’s Mission and Tenets and Treating Customers Fairly (TCF) initiatives.
• Ensure 7IM VPVPs (Vision, Purpose, Values and Personalities) are followed in working practices.
• Other duties as reasonably required by the line manager and 7IM.

Skills / About You

• Accuracy and attention to detail when writing reports.
• Organisation of own workload to meet deadlines.
• Client focused, delivering a high standard of client service.
• Proactive and able to use initiative.
• Good communication skills, both oral and written.
• Adaptive to change.
• Proficient in MS Word/Excel.
• Ability and willingness to identify and suggest improvements in processes and service levels.

Qualifications

• Candidates must demonstrate numeracy and literacy skills to at least A level/Highers.
• An industry-relevant examination such as CII Level 4 Financial Planning qualification or working towards this is desired but not essential.

Other Relevant Information

• Reports into the Operations Manager.

About Us

Not Specified

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Finance and Sales