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For Companies At a Glance
- Tasks: Provide first and second line IT support for users and troubleshoot issues.
- Company: Dynamic financial services company based in Greater London.
- Benefits: Training opportunities, professional development, and a supportive work environment.
- Why this job: Join a team where your tech skills make a real difference for users.
- Qualifications: Strong knowledge of Windows Client OS and Microsoft 365 applications.
- Other info: Office-based role with travel to various locations for support.
The predicted salary is between 36000 - 60000 £ per year.
A financial services company located in Greater London is seeking a Deskside Support Engineer to provide effective first and second line support for IT infrastructure.
Candidates should possess strong technical skills, especially in Windows Client OS and Microsoft 365 applications, along with exceptional problem-solving abilities.
This role requires both office-based support and travel to different locations as needed.
Opportunities for further training and professional development are available.
Frontline IT Support Engineer - End-User Tech & M365 in London employer: 7IM
Contact Detail:
7IM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Frontline IT Support Engineer - End-User Tech & M365 in London
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your technical skills! Brush up on Windows Client OS and Microsoft 365 applications. You might get asked to solve a problem on the spot, so being prepared is key.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. They can provide insights and maybe even refer you for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Frontline IT Support Engineer - End-User Tech & M365 in London
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your strong technical skills in Windows Client OS and Microsoft 365 applications. We want to see how you can tackle IT issues head-on, so don’t hold back on showcasing your problem-solving abilities!
Tailor Your Application: Take a moment to tailor your application to the job description. Mention any relevant experience you have with first and second line support, and how you’ve successfully resolved IT infrastructure issues in the past. This helps us see why you’re a great fit!
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid jargon unless it’s necessary. Make it easy for us to understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at 7IM
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Client OS and Microsoft 365 applications. Be ready to discuss specific features, troubleshooting steps, and any recent updates. This will show that you're not just familiar with the tech but are genuinely passionate about it.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled IT issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical thinking and ability to resolve problems effectively.
✨Be Ready for Real-World Scenarios
Expect some scenario-based questions where you'll need to think on your feet. Practice common support scenarios, like dealing with a user who can't access their email or troubleshooting a slow computer. This will help you feel more confident during the interview.
✨Highlight Your Adaptability
Since the role involves travel and working in different locations, emphasise your flexibility and willingness to adapt. Share experiences where you've successfully adjusted to new environments or challenges, showing that you're ready for anything that comes your way.
