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For Companies At a Glance
- Tasks: Provide first and second line IT support for users and troubleshoot tech issues.
- Company: Dynamic financial services company in Greater London with a focus on innovation.
- Benefits: Competitive salary, training opportunities, and professional development.
- Why this job: Join a team where your tech skills make a real difference for users.
- Qualifications: Strong knowledge of Windows OS and Microsoft 365, plus problem-solving skills.
- Other info: Enjoy a mix of office work and travel to different locations.
The predicted salary is between 36000 - 60000 £ per year.
A financial services company located in Greater London is seeking a Deskside Support Engineer to provide effective first and second line support for IT infrastructure.
Candidates should possess strong technical skills, especially in Windows Client OS and Microsoft 365 applications, along with exceptional problem-solving abilities.
This role requires both office-based support and travel to different locations as needed.
Opportunities for further training and professional development are available.
Frontline IT Support Engineer - End-User Tech & M365 employer: 7IM
Contact Detail:
7IM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Frontline IT Support Engineer - End-User Tech & M365
✨Tip Number 1
Network like a pro! Reach out to current employees in the company or industry on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills, especially around Windows Client OS and Microsoft 365. We want to show them we’re not just good on paper but can solve real problems too!
✨Tip Number 3
Practice common interview questions related to IT support. We can role-play with a friend or use online resources to get comfortable talking about our experiences and problem-solving strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows we’re serious about joining the team!
We think you need these skills to ace Frontline IT Support Engineer - End-User Tech & M365
Some tips for your application 🫡
Show Off Your Technical Skills: Make sure to highlight your strong technical skills in Windows Client OS and Microsoft 365 applications. We want to see how you can tackle IT issues head-on, so don’t hold back on showcasing your problem-solving abilities!
Tailor Your Application: Take a moment to tailor your application to the role. Mention any relevant experience you have with first and second line support, and how you’ve successfully resolved IT infrastructure issues in the past. We love seeing candidates who understand what we’re looking for!
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid jargon unless it’s necessary. Make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at 7IM
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Client OS and Microsoft 365 applications. Be ready to discuss specific features, troubleshooting steps, and any recent updates. This will show that you're not just familiar with the tech but are genuinely passionate about it.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled IT issues in the past. Think of a couple of scenarios where you successfully resolved a problem, especially under pressure. This will demonstrate your ability to think on your feet and provide effective support.
✨Be Ready for Practical Questions
Expect some hands-on questions or scenarios during the interview. They might ask you to troubleshoot a common issue or explain how you'd handle a specific situation. Practising these types of questions can help you feel more confident and prepared.
✨Emphasise Your Willingness to Learn
Since the role offers opportunities for further training and professional development, make sure to express your eagerness to grow. Talk about any relevant courses or certifications you're interested in pursuing, showing that you're committed to advancing your skills in IT support.
