At a Glance
- Tasks: Lead account management and deliver exceptional campaigns for diverse clients.
- Company: Join a vibrant content marketing agency with a focus on impactful storytelling.
- Benefits: Enjoy 25 days leave, private medical insurance, and a hybrid working model.
- Other info: Be part of a kind, ambitious team that values courage and creativity.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: 2+ years as an Account Director with strong client relationship skills.
The predicted salary is between 48000 - 50000 £ per year.
7C3 is part of the C3 family, one of Europe’s largest content marketing networks. We’re totally focussed on creating content that matters. Here in London, we have a varied client list that we’re really proud of, from Sainsbury’s magazine to EY, Lidl and Allianz Trade. Working across B2B and B2C, we seek to engage, inform and entertain audiences across a blend of channels. We’re a friendly bunch and take a holistic approach, blending wellbeing and mental health, personal aims, and business targets to get the best performance from everyone.
We are looking for a proven Account Director who can join our team as maternity cover, leading account management and delivery across a diverse portfolio of clients. Using your strong account management skills, you’ll help us continue to build customer relationships and facilitate further growth. You’ll be reporting directly to the Managing Director, line managing an Account Manager and working closely with the range of brilliant strategy, creative and social people who call 7C3 home.
KEY RESPONSIBILITIES- Working with clients at all levels on a day-to-day basis, overseeing the end-to-end delivery of BTL campaigns, helping them formulate and plan their content needs, pushing both them and 7C3 not to simply deliver but to excel in how and what we deliver.
- Lead the internal management of client delivery and chair regular client status meetings, QBRs/performance reviews.
- Own account profitability, revenue targets and revenue forecasting.
- Develop budgets, timing plans, and scopes of work, having hands on management of all activities, ensuring the timely delivery of services and assets to clients, resolving any issues to maintain and strengthen client trust.
- Build on this understanding of client requirements and needs to offer proactive ideas and solutions, generating delivery against their needs to drive new business and identifying opportunities for growth.
- Leading your Account Management team, fostering their growth and development through consistent mentorship, structured development planning and regular reviews.
- Be the voice of the client internally across our other departments to help us not only act in the best way for them, but to also foster the best possible integrated approach for our clients.
- Work with our senior team to support new business and growth initiatives as they appear.
- Minimum of 2 years’ experience operating at Account Director level, ideally from within a content and/or BTL communications agency.
- Significant and extensive experience in professional client relationship management, with demonstrated experience working with stakeholders at all levels.
- Proven track record delivering fully integrated campaign content across multiple channels including digital, social and print.
- Strong commercial acumen with the ability to manage budgets and identify growth opportunities.
- Highly organised with the ability to juggle multiple projects and deadlines, ensuring smooth campaign execution.
- Excellent client-facing and presentation skills.
- Experience in developing and supporting direct reports to foster a high-performing team.
- Passionate about your jobs and making them a success.
- A sense of urgency, resourcefulness, and a go-getter mentality. You are comfortable working in a fast-paced environment and navigating ambiguity.
- A reliable, friendly colleague and inspiring member of the team.
- Positive always, with the ability to rise above any setbacks.
- Confident to admit when something isn’t working, come up with ideas and make changes for the better.
- Keen to develop themselves, share what you learn and use new knowledge to make things better.
- Self-aware, decent and considerate, able to diffuse situations and can work well with different characters under pressure.
- 25 days of annual leave + bank holidays (pro-rated for part-time roles)
- An extra day off for your birthday
- Automatic enrolment into our Group Income Protection and Life Assurance schemes via YuLife
- Private medical insurance
- Employee Assistance Programme (EAP)
- Eyecare vouchers
- Pension scheme with employer contribution
- Salary sacrifice scheme (Cycle to Work)
- Regular social events
- Hybrid working model
More than duties and targets it’s about HOW you go about your days at 7C3. We are a small but feisty agency, ambitious but kind. The values we hold show the type of people you’ll work with and what really matters to us.
- MAKE AN IMPACT - You get involved; you focus on results and create amazing work. You have the infectious energy that makes great things happen. You make a positive impact on the lives of your colleagues, our clients and on the community.
- HAVE COURAGE - You make tough decisions for the greater good of the team and agency. You admit when things aren’t working, either for you personally or for the work being produced. You speak up, to make improvements, to make things better. You call out disrespectful behaviour. You jump out of your comfort zone, take smart risks, challenge yourself and learn.
- BE KIND - Kindness helps you work well with others and treat them with respect. Kindness delivers a great experience for clients. Being kind and taking a selfless approach gives clarity on the right thing to do. Kindness makes everyone feel welcome, accepted, and valued. Kindness is the unsung hero.
- OWN IT - It’s yours to run through walls with to make it happen. Own the problems, make them better. Keep up that relentless passion to create great work. Take charge of your career destiny.
Account Director in London employer: 7C3
At 7C3, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of London that prioritises both personal and professional growth. With a strong focus on employee wellbeing, generous benefits including private medical insurance and a hybrid working model, we empower our team to excel while fostering a supportive environment where creativity and collaboration thrive. Join us to make a meaningful impact with a diverse portfolio of clients and enjoy the unique advantage of working within one of Europe’s largest content marketing networks.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their values and recent projects. This will help you tailor your answers and show that you’re genuinely interested in being part of the team at 7C3.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Account Director. Highlight your successes in managing client relationships and delivering campaigns that exceed expectations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our friendly team at 7C3. Let’s make great things happen together!
We think you need these skills to ace Account Director in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team and making an impact at 7C3.
Tailor Your Experience:Make sure to highlight your relevant experience in account management and client relationships. We’re looking for someone who can hit the ground running, so connect your past roles to what we do here at 7C3.
Be Authentic:Don’t be afraid to show your personality in your application. We value kindness and authenticity, so let us know who you are beyond your professional achievements!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at 7C3
✨Know Your Clients
Before the interview, research 7C3's client portfolio and understand their content needs. Be ready to discuss how your experience aligns with their diverse B2B and B2C campaigns, and think of specific examples where you've successfully managed similar accounts.
✨Showcase Your Leadership Skills
As an Account Director, you'll be leading a team. Prepare to share instances where you've mentored or developed team members. Highlight your approach to fostering growth and how you’ve handled challenges within a team setting.
✨Demonstrate Commercial Acumen
Be prepared to discuss your experience with budgets and revenue forecasting. Bring examples of how you've identified growth opportunities in past roles, and how you can apply that knowledge to help 7C3 achieve its goals.
✨Emphasise Your Adaptability
7C3 values a go-getter mentality and the ability to navigate ambiguity. Share stories that illustrate your resourcefulness and how you've thrived in fast-paced environments. This will show that you're not just a fit for the role, but also for the company culture.
