At a Glance
- Tasks: Be the welcoming face of our restaurant, managing reservations and ensuring a smooth dining experience.
- Company: Join BVC Hospitality, known for its innovative and globally recognised food concepts.
- Benefits: Enjoy competitive pay, generous discounts, and professional development opportunities.
- Other info: Flexible hours, complimentary meals, and a commitment to inclusivity.
- Why this job: Make guests feel special while working in a vibrant and dynamic environment.
- Qualifications: Strong customer service skills and previous front-of-house experience preferred.
The predicted salary is between 11.7 - 14.3 £ per hour.
We are looking for a warm, charismatic, and highly organised host/hostess to be the face of our front-of-house team.
This beautifully designed space will offer an exceptional dining experience, combining high-quality cuisine with outstanding service in a welcoming, vibrant atmosphere from morning to night.
This new opening is the latest addition to BVC Hospitality, which operates a portfolio of innovative, globally recognised food concepts, including NAC, Crème, and Supernova. With a strong presence in London, Paris, and the Middle East, BVC Hospitality is known for blending creativity with operational excellence, delivering outstanding dining experiences across multiple markets.
This is an exciting opportunity to be part of an ambitious new concept, working closely with senior management to create a seamless and memorable guest experience.
POSITION SUMMARY
As a host/hostess, you will be the first and last point of contact for our guests, ensuring a warm welcome and a smooth, well-coordinated dining experience. You will manage reservations, oversee table allocations, and provide a friendly and professional service at all times.
We are looking for someone with a natural ability to make guests feel special, strong organisational skills, and a proactive approach to problem-solving in a fast-paced environment.
KEY RESPONSIBILITIES
- Greet and welcome guests warmly, ensuring a positive first impression.
- Manage reservations and walk-ins efficiently to optimise seating and service flow.
- Coordinate with the floor team to ensure smooth table turnover and minimise wait times.
- Assist guests with inquiries about the menu, venue, and any special requests.
- Maintain a professional and polished appearance, upholding high hospitality standards.
- Handle guest concerns or special requests with confidence and a problem-solving mindset.
- Support the team in maintaining a clean and organised entrance and waiting area.
KEY REQUIREMENTS
- A friendly, professional, and welcoming attitude with strong customer service skills.
- Previous experience as a host, receptionist, or in a front-of-house hospitality role is preferred.
- Excellent communication and organisational skills to manage reservations and guest flow.
- Ability to multitask and remain calm under pressure in a busy environment.
- Strong teamwork and coordination with front-of-house and management teams.
- Flexibility to work evenings, weekends, and busy service periods.
WHAT WE OFFER
- Competitive hourly pay with service charge and tips.
- Professional development opportunities and career progression within BVC Hospitality.
- A supportive and dynamic work environment where teamwork and hospitality are valued.
- Generous employee discounts, including 50% off across all BVC Hospitality venues and exclusive hospitality perks via CODE app membership.
- Flexible working arrangements and complimentary meals on shift.
- Enhanced benefits, including company sick pay, maternity/paternity leave, and holiday pay.
- Long-service rewards and recognition for dedication.
BVC Hospitality is committed to creating a welcoming, inclusive environment, celebrating diversity, and fostering respect for all employees.
Receptionist in London employer: 74 Duke
At Sofitel London St James, we pride ourselves on being an exceptional employer that values diversity and fosters a culture of professional growth. Our team members enjoy a competitive compensation package, including free stays in the UK or Ireland, discounted rates at Accor properties worldwide, and exceptional training opportunities. Join us to be part of a supportive and inclusive environment where your contributions are recognised and celebrated, all while working in one of the most luxurious hotels in London.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like 74 Duke. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to 74 Duke
Don't be shy about reaching out to 74 Duke directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about 74 Duke and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at 74 Duke
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
