74 Charlotte Street - Head Waiter / Waitress
74 Charlotte Street - Head Waiter / Waitress

74 Charlotte Street - Head Waiter / Waitress

City of London Full-Time 29000 - 39000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Take orders, enhance guest experiences, and ensure top-notch service in a vibrant restaurant.
  • Company: Join WSH Restaurants, a collection of stunning venues with a focus on exceptional food and service.
  • Benefits: Enjoy 25% discount, pension scheme, up to 28 days holiday, and training opportunities.
  • Why this job: Be part of an exciting new restaurant opening in Fitzrovia and grow your career in hospitality.
  • Qualifications: 1+ years in high-end establishments, passion for food, and great communication skills.
  • Other info: Diverse and inclusive workplace with excellent development support.

The predicted salary is between 29000 - 39000 £ per year.

We are thrilled to announce the grand opening of our beautiful new restaurant this October 2025 nestled in the heart of Fitzrovia, London. With an inviting atmosphere and approximately 60 seats, our establishment promises an unforgettable dining experience. Our cosy bar area is the perfect spot to unwind with expertly crafted cocktails, fine wines, or a comforting cup of tea or coffee.

WSH restaurants company is a collection of stunning restaurants, each with its own character, offering exceptional food and warm skilful service. We are looking for an experienced full-time Head Waiter / Waitress to work in one of their most iconic venues in Central London.

Full time: 45hrs per week - 5 days operations

Compensation: Up to £34,700.00 gross pay per annum (depend on experience) / negotiable

Benefits:

  • 25% discount across WSH Restaurants on the entire bill
  • Enrolment into the pension scheme (after three months)
  • Up to 28 days holiday per annum including Bank Holidays increasing with long service
  • Access to everyday discounts and communication portal (HOPI)
  • Employee assistance programme
  • Opportunities for promotion and a wide range of training programs to support your development
  • Uniform provided (allowance in place)
  • Loyal Service Award
  • Cycle to work scheme

Job Description:

The Head Waiter/Waitress will:

  • Take orders, provide detailed menu knowledge, and make recommendations to enhance guest experience
  • Be a team player
  • Coordinate with kitchen staff for accurate and timely service
  • Monitor cleanliness, presentation, and readiness of all dining areas
  • Ensure compliance with health and safety regulation standards
  • Supervise during service to ensure all procedures and standards are respected
  • Uphold the highest of standards, ensuring that consistency is maintained at all times
  • Maintain a calm demeanour at all times and a professional approach to stressful situations
  • Guarantee the highest level of guest satisfaction
  • Follow company grooming standards
  • Maintain an immaculate presentation at all times

Qualifications Requirements:

  • Have minimum 1 years’ experience working in a very high-level establishment (Luxury Hotels - Luxury restaurants)
  • Be genuinely passionate about the hospitality industry and a real foodie
  • Be a hardworking individual with a ‘can do’ attitude
  • Have a good command of the English language both written and spoken
  • Have great organisational skills
  • Be able to commit the menu to memory
  • Have good interpersonal and communication skills
  • Can do attitude as well as work flexibility (bank holidays or weekends)

Our success is down to the investment we make in developing our people to ensure they can be the best they can. Everyone who joins us will attend our induction where they learn more about us and be supported throughout their journey with us. We welcome applications from everyone and celebrate diversity at the WSH restaurants company. In line with the Asylum and Immigration Act 1996, all applicants must have the right to live and work in the UK. You’ll need to provide documentation during the interview process.

74 Charlotte Street - Head Waiter / Waitress employer: 74 Charlotte Street Ltd

At WSH Restaurants, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Fitzrovia, London. Our commitment to employee growth is evident through extensive training programmes and promotion opportunities, alongside a supportive environment that values diversity and inclusion. With competitive benefits such as generous holiday allowances, discounts across our venues, and a focus on staff well-being, we ensure that every team member can thrive both personally and professionally.
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Contact Detail:

74 Charlotte Street Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land 74 Charlotte Street - Head Waiter / Waitress

✨Tip Number 1

Get to know the restaurant scene in Fitzrovia! Familiarise yourself with the local dining culture and popular spots. This will not only help you stand out during interviews but also show your genuine interest in the role.

✨Tip Number 2

Practice your menu knowledge! Since you'll need to commit the menu to memory, start by researching similar establishments and their offerings. This way, you can impress during your interview with your passion for food and drink.

✨Tip Number 3

Network like a pro! Connect with current or former staff from WSH restaurants on social media platforms. They might share insights about the company culture and tips for your interview that could give you an edge.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at WSH restaurants. Don’t forget to highlight your experience in high-level establishments!

We think you need these skills to ace 74 Charlotte Street - Head Waiter / Waitress

Menu Knowledge
Order Taking
Team Coordination
Health and Safety Compliance
Service Supervision
Guest Satisfaction
Presentation Skills
Organisational Skills
Interpersonal Skills
Communication Skills
Adaptability
Stress Management
Attention to Detail
Hospitality Passion

Some tips for your application 🫡

Show Your Passion: When writing your application, let your love for the hospitality industry shine through. We want to see that you're not just looking for a job, but that you genuinely care about providing an unforgettable dining experience.

Tailor Your CV: Make sure your CV is tailored to the Head Waiter/Waitress role. Highlight your relevant experience in high-end establishments and any specific skills that match what we're looking for. This helps us see why you're the perfect fit!

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our new restaurant in Fitzrovia.

How to prepare for a job interview at 74 Charlotte Street Ltd

✨Know the Menu Inside Out

Make sure you’re familiar with the menu and can discuss each dish confidently. This shows your passion for food and helps you make recommendations that enhance the guest experience.

✨Showcase Your Experience

Be ready to share specific examples from your previous roles in high-end establishments. Highlight situations where you maintained high standards under pressure, as this is crucial for a Head Waiter/Waitress.

✨Demonstrate Team Spirit

Emphasise your ability to work well with others. Share instances where you coordinated with kitchen staff or helped a colleague during busy service times to ensure everything runs smoothly.

✨Stay Calm and Professional

Prepare to discuss how you handle stressful situations. Interviewers will want to know that you can maintain a calm demeanour and uphold service standards, even when things get hectic.

74 Charlotte Street - Head Waiter / Waitress
74 Charlotte Street Ltd
Location: City of London

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