At a Glance
- Tasks: Lead global transportation operations and drive continuous improvement in logistics.
- Company: Join Johnson & Johnson, a leader in healthcare innovation.
- Benefits: Inclusive work environment, competitive salary, and opportunities for professional growth.
- Other info: Opportunity to work in a dynamic, cross-functional team with global reach.
- Why this job: Make a real impact on global health through innovative supply chain solutions.
- Qualifications: 7+ years in logistics or supply chain management; strong analytical and leadership skills.
The predicted salary is between 66150 - 80850 £ per year.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
DePuy Synthes is recruiting for a Senior Manager, Global Control Tower Operations within Global Transportation & Trade Operations. The role may be located in Leeds, UK or Cork, Ireland. Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s).
This role will manage and further deploy the global 4PL Transportation Control Tower across business units, regions, and franchises. The Senior Manager will help ensure consistent transportation execution, shipment visibility, operational performance governance, and continuous improvement across Air, Ocean, Ground, Parcel, and Customs Brokerage operations. Working closely with regional operations, Procurement, IT, Finance, Compliance, and external 4PL/3PL partners, this role will strengthen Control Tower adoption, service reliability, cost control, compliant trade and customs execution, and scalable operating processes.
Key Responsibilities
- 4PL Control Tower Strategic Management & Deployment (50%) Manage the global 4PL Control Tower provider to drive operational performance, process governance, data quality, issue resolution, and continuous improvement. Lead further deployment and adoption of Control Tower capabilities across business units, franchises, and regions. Oversee shipment visibility, exception management, TMS adoption, freight audit and pay integration, 3PL connectivity, and performance reporting. Ensure Control Tower operations align with transportation planning, financial controls, trade compliance, and customs brokerage requirements.
- Global Program Management & Operating Model (20%) Support the roadmap for global 4PL Control Tower capabilities, including deployment priorities, service scope, governance, and process standardization. Develop practical global standards for transportation execution, customs brokerage coordination, and trade operations interfaces. Partner with regional and functional leaders to translate business needs into scalable Control Tower and 3PL/4PL service capabilities. Drive continuous improvement, service reliability, cost efficiency, and process resilience through structured program management.
- 4PL/3PL, Customs Brokerage & Supplier Performance Management (20%) Manage performance governance for 4PL Control Tower partners, transportation providers, and customs brokers. Track KPIs, service levels, business reviews, onboarding support, and corrective action follow-up. Support supplier relationships and contract performance with Procurement, Legal, Compliance, and Regional Operations. Use scorecards and benchmarking to identify service, cost, compliance, and value-creation opportunities.
- Cross-functional Collaboration, Digital Enablement & Team Leadership (10%) Act as a key interface between the 4PL Control Tower, regional transportation teams, trade compliance, procurement, IT, finance, planning, and quality. Support digital initiatives that improve automation, analytics, visibility, exception management, and optimization. Contribute to freight audit, cost control, master data governance, customs brokerage performance, and trade compliance programs. Lead and develop a small global or cross-regional team, fostering accountability, collaboration, inclusion, and knowledge sharing.
Candidate Profile
Bachelor’s degree in Supply Chain, Logistics, Business, or a related field required; Master’s degree preferred. 7+ years of experience in transportation, logistics, supply chain, trade operations, or related areas. Experience with 4PL Control Tower operations, 3PL management, customs brokerage coordination, and global or regional matrix environments. Strong understanding of multimodal transportation, import/export processes, trade compliance, supplier governance, and logistics provider performance. Experience with TMS, Control Tower platforms, analytics, freight audit and pay, and operational performance reporting. Ability to manage cross-functional initiatives, influence stakeholders, solve problems, and drive adoption of standard processes. Strong analytical, communication, collaboration, and people leadership skills. Ability to travel up to 20% domestically or globally.
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
Sr. Manager, Global Control Tower Ops employer: 7355-Johnson & Johnson Medical Limited Legal Entity
At Johnson & Johnson Medical Limited, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our Global Value Creation Lead role offers not only competitive benefits and opportunities for professional growth but also the chance to work in a dynamic environment that values accountability and stakeholder engagement. With significant international travel and the ability to shape impactful solutions, this position is perfect for those seeking meaningful and rewarding employment.
Contact Details:
7355-Johnson & Johnson Medical Limited Legal Entity Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sr. Manager, Global Control Tower Ops
✨Get Involved in Industry Events
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We think you need these skills to ace Sr. Manager, Global Control Tower Ops
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to 7355-Johnson & Johnson Medical Limited Legal Entity:This is your chance to really connect with the team at 7355-Johnson & Johnson Medical Limited Legal Entity. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at 7355-Johnson & Johnson Medical Limited Legal Entity
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with 7355-Johnson & Johnson Medical Limited Legal Entity.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show 7355-Johnson & Johnson Medical Limited Legal Entity that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at 7355-Johnson & Johnson Medical Limited Legal Entity. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
