Service & Solutions Manager

Service & Solutions Manager

Full-Time 55000 - 65000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead innovative healthcare projects and drive value deployments in NHS and private sectors.
  • Company: Join Johnson & Johnson, a leader in healthcare innovation and solutions.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Dynamic role with excellent career advancement opportunities in a supportive environment.
  • Why this job: Make a real impact on health by shaping the future of medical solutions.
  • Qualifications: Strong project management skills and a passion for healthcare innovation.

The predicted salary is between 55000 - 65000 £ per year.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

This role is associated with the planned separation of the Orthopaedics business to form a standalone DePuy Synthes company. Employment terms may be governed by DePuy Synthes upon completion of the separation, subject to consultation and regulatory approvals.

Responsibilities:
  • To support the delivery of value deployments in associated accounts in line with DS and customer strategic priorities.
  • To help uncover and drive business opportunities end to end to maximise DS impact.
  • Be the designated governance lead, managing relationships with key NHS trusts and private sector organisations deploying value driven programmes for specific clinical and non-clinical outcomes.
  • Programme and/or workstream lead to act as the “orchestra conductor” within an NHS hospital to ensure resources, contractual commitments and governance are optimised for both the customer and DS.
  • Partner with commercial colleagues to deliver the Value/S&S strategy for the UK.
  • Accountability for reporting progress against key performance indicators aligned to annual objectives.
  • Accountable for supporting strategic growth through the deployment of value programmes (Diagnosis, Deal Creation, Implementation/Delivery).
  • Drive the development of the extensive value portfolio of DS.
Qualifications & Experience:
  • Driven by results and excellence in project management, with strong process orientation and commercial capability.
  • Strong track record for execution and understanding of value-based strategies and programmes.
  • Outstanding internal and external communicator, with report writing to an executive audience in all formats.
  • Ability to think, plan and execute deliverables; strong project management experience with prioritisation and delivery.
  • Excellent working knowledge of NHS/Private Sector procurement and knowledge of at least one national framework.
  • Proven ability to shape value-based and product-led contracts and strategies.
  • Ability to translate business strategy into actionable plans with high execution focus and planning skills.
  • Strong passion and track record for innovation and delivering results.
  • Excellent written and verbal communication skills in local language(s) and English; effective interpersonal and teamwork skills.
  • University degree in business administration, marketing & communications, hospital management, life science, public administration or related fields would be preferable but not essential.
  • Expertise in organisational change, and/or process excellence, and/or project management, and/or healthcare management consulting, and/or running surgical services/theatres/secondary care service; required knowledge in healthcare settings is desirable.
Knowledge, Skills & Abilities:
  • Proven communication, presentation and negotiation skills.
  • Excellent understanding of the UK healthcare system, procurement providers and the Future Operating Model priorities.
  • Understanding of health economic principles and extensive knowledge of the UK medical devices industry.
  • IT literate with ability to analyse and present information using appropriate IT resources.
  • Ability to analyse and interpret data, highly numerate.

Service & Solutions Manager employer: 7355-Johnson & Johnson Medical Limited Legal Entity

At Johnson & Johnson, we are committed to fostering a dynamic and inclusive work environment that prioritises employee well-being and professional growth. As a Service & Solutions Manager in Leeds, you will be part of a pioneering team dedicated to healthcare innovation, with access to comprehensive training programmes and opportunities for career advancement. Our hybrid work model promotes flexibility, allowing you to balance your professional and personal life while contributing to meaningful health solutions that impact communities worldwide.

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Contact Details:

7355-Johnson & Johnson Medical Limited Legal Entity Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service & Solutions Manager

Tip Number 1

Network like a pro! Reach out to people in the industry, especially those connected to Johnson & Johnson. Attend events, webinars, or even local meet-ups to make connections that could lead to job opportunities.

Tip Number 2

Prepare for interviews by researching the company and its values. Understand their approach to healthcare innovation and think about how your skills align with their mission. This will help you stand out as a candidate who truly gets what they’re about.

Tip Number 3

Practice your pitch! Be ready to explain how your experience in project management and value-based strategies can benefit Johnson & Johnson. Keep it concise and impactful, showing them why you’re the perfect fit for the Service & Solutions Manager role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Johnson & Johnson. Let’s get you that dream job!

We think you need these skills to ace Service & Solutions Manager

Project Management
Process Orientation
Commercial Capability
Value-Based Strategies
Communication Skills
Report Writing
NHS Procurement Knowledge

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Service & Solutions Manager role. Highlight your project management experience and any relevant achievements that align with the job description. We want to see how your skills can drive value in healthcare!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background fits with our mission at Johnson & Johnson. Keep it concise but impactful – we love a good story!

Showcase Your Communication Skills:Since this role requires outstanding communication, make sure your application reflects that. Use clear, professional language and structure your documents well. We want to see your ability to communicate effectively right from the start!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!

How to prepare for a job interview at 7355-Johnson & Johnson Medical Limited Legal Entity

Know Your Stuff

Make sure you have a solid understanding of Johnson & Johnson's mission and values, especially around healthcare innovation. Familiarise yourself with their products and services, particularly in the MedTech space, so you can speak confidently about how your experience aligns with their goals.

Showcase Your Project Management Skills

Since the role requires strong project management capabilities, prepare specific examples from your past experiences where you've successfully led projects. Highlight your ability to manage resources, meet deadlines, and drive results, as this will resonate well with the interviewers.

Communicate Effectively

As an outstanding communicator, you'll need to demonstrate your ability to convey complex information clearly. Practice articulating your thoughts on value-based strategies and how you've implemented them in previous roles. Tailor your communication style to suit both technical and non-technical audiences.

Understand the Healthcare Landscape

Brush up on your knowledge of the UK healthcare system, including procurement processes and national frameworks. Being able to discuss current trends and challenges in the industry will show that you're not just qualified but also genuinely interested in making an impact in the field.