International Key Accounts Lead in Leeds

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

DePuy Synthes is recruiting for an International Key Accounts Lead. This Hybrid position will be located in Switzerland, Italy or the UK.

Business Unit: Strategic Solutions – Medical Devices EMEA (DePuy Synthes)

Reporting Line: International Partnership Director

Positioning in the Organization: EMEA-based strategic account leadership role, partnering with country Key Account / commercial teams and cross-functional stakeholders to drive aligned execution across markets.

Location: EMEA – home office based

Travel Requirement: Up to 50% international travel

Position Summary: The International Account Director is responsible for the development, ownership, and execution of international account strategies for selected large, multicountry hospital groups and healthcare systems. The role carries full international accountability for approximately EUR 100 Mio in strategic customer business, with clear ownership for growth, retention, and long‑term value creation across geographies. Acting as the single international point of accountability, the role ensures a coherent partnership strategy, governance model, and commercial approach across countries, while orchestrating execution through country organizations and cross‑functional teams.

A central focus is to build long‑term, value‑based partnerships, lead complex, multiyear international negotiations, and position the company as a strategic partner aligned with customers’ long‑term objectives rather than a transactional supplier. In addition, the role is instrumental in building and nurturing a community of Key Account Managers across the region, connecting peers, sharing best practices, and creating consistent ways of working.

Key Responsibilities:

• Own and execute international account strategies aligned with regional and franchise priorities.
• Full responsibility for ~EUR 100 Mio in international strategic accounts, ensuring sustainable growth and customer retention.
• Act as the primary international interface for assigned strategic customers.
• Build and maintain trusted C‑suite and senior executive relationships at international and regional level.
• Lead complex international negotiations, including multiyear framework, category, or whole‑business agreements.
• Align country leadership and functions around shared priorities, milestones, and execution.
• Build and lead an EMEA Key Account Manager community to accelerate best-practice sharing, peer learning, and consistent strategic account ways of working.

Success Profile: A successful International Account Director:

• Is recognized by customers as a trusted strategic partner.
• Demonstrates clear ownership of large‑scale international business (~EUR 300 Mio).
• Delivers international agreements that are adopted locally.
• Mobilizes diverse stakeholders to execute consistently across countries.
• Acts as a role model and capability builder for strategic selling and account leadership.
• Creates scalable ways of working that improve consistency and speed of execution across markets.
• Communicates with executive-level clarity—able to synthesize complexity into crisp narratives, decisions, and actions.

Required Skills: Preferred Skills: Account Management, Alliance Formation, Business Alignment, Commercial Awareness, Customer Centricity, Customer Experience Management, Goal-Oriented, Interpersonal Influence, Medical Technology, Personalized Services, Revenue Management, Sales Prospecting, Solutions Selling, Stakeholder Engagement, Sustainable Procurement, Tactical Planning, Technical Credibility, Vendor Selection.