Clinical Specialist - central Midlands | Joints| Johnson & Johnson MedTech | Orthopedics

DePuy Synthes is part of Johnson & Johnson and the largest, most innovative and comprehensive orthopaedic and neurological business in the world.

Locations:

• Birmingham, England, United Kingdom
• Bristol, England, United Kingdom
• Coventry, England, United Kingdom
• Nottingham, England, United Kingdom

Responsibilities:

• Provide in theatre support to consultants and nursing staff regarding the use of products.
• Provide accurate information regarding all products and their indications (i.e. surgical techniques) for orthopaedic consultants and nursing staff.
• Provide first class service and seamless supply to customers including training, stock checks, timely deliveries and supporting the theatre team to ensure the operation proceeds successfully.
• Assist in the promotion/correct use of DePuy products through regular, organised customer education meetings and training sessions.
• Develop business opportunities across the portfolio in Key Focus Accounts, communicate to the Territory Manager, and assist in the successful conversion of these business opportunities.
• Provide support to DePuy Medical Education Events.
• Achieve business goals in line with CREDO Values.
• Promote use of portfolio and services to orthopaedic surgeons and theatre staff.
• Maintain and grow the business as defined by the individual business plan and Key Opinion Leader targets.
• Proactively build and develop relationships with clinical stakeholders.
• Develop a portfolio of territory key opinion leaders across the product portfolio.
• Cover surgical cases as required to support regional colleagues.
• Presentations in hospital meetings and exhibitions.
• Use company CRM system effectively.
• Complete business reporting and administration timely as required by RBM/Internal Stakeholders.
• Adhere in full to Johnson & Johnson HCC Standards and standards of business conduct.

Qualifications & Experience:

• Experience in orthopaedics/sports medicine.
• Working knowledge of theatre environment.
• Knowledge of NHS and recent changes.
• Good commercial drive and acumen.
• Relevant experience in health sciences/anatomy and/or arthroscopy (desirable).
• Clinical qualification (e.g., ODP, RGN, physiotherapy) (desirable).
• Degree in science, sports science, discipline, business or technology (desirable).

Skills and Aptitudes:

• Good interpersonal skills.
• Excellent communication and team‑working skills.
• Strong sense of urgency to respond to customer needs and ability to work on own initiative.
• Excellent organisational skills, plan workload and prioritise effectively.
• Computer literacy and management of CRM system.
• Good presentation skills.
• Ability to deal with change.
• Positive outlook.
• Dynamic, enthusiastic and hard‑working individual.
• Proactive – anticipates problems and shows initiative for problem‑solving and generating new ideas.
• Trustworthy – able to deal with confidential information in an appropriate and sensitive way.
• Flexible – willing to work required hours for successful completion of tasks.
• Resilient – able to deal with a challenging, fast‑paced environment.

Job Requirements:

• Field‑based role requiring daily travel within region.
• Some overnight stays may be required to service the region.
• Occasional international travel may be required.
• Full‑time position.
• Provide coverage and support on another sales territory as required by RBM/BUD.

Preferred Skills:

• Brand marketing
• Business behaviour
• Communication
• Cross‑selling
• Customer centricity
• Customer effort score
• Goal attainment
• Hospital operations
• Innovation
• Lead generation
• Market research
• Medicines and device development and regulation
• Problem solving
• Sales
• Solutions selling
• Sustainable procurement
• Vendor selection

Company Culture:

We respect the diversity and dignity of our employees and recognize their merit.