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For Companies At a Glance
- Tasks: Be the go-to person for customers, resolving queries and providing top-notch support.
- Company: Join Steel UK, a dynamic company focused on customer care and innovation.
- Benefits: Enjoy hybrid working with 2 days from home and competitive salary.
- Why this job: Experience a vibrant work culture while making a real impact on customer satisfaction.
- Qualifications: Fluent in German and excellent communication skills are essential.
- Other info: Work Monday to Friday with 8-hour shifts, perfect for balancing studies or personal life.
Commercial Assistant (German Speaking)
7 Steel UK Cardiff
£26,275
Monday-Friday, 8 hour days (Hybrid 2 days working from home)
What if customer service wasnt always about being tied to a desk in a call centre?
Working within our Commercial Team, you will be the main point of contact for your customers and assist them with 360 care, including resolving any queries that they might have. Communication …
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.
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Commercial Assistant (German Speaking) employer: 7 Steel UK
Contact Detail:
7 Steel UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Assistant (German Speaking)
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding what we do at StudySmarter and how our services can benefit customers will help you engage more effectively during interviews.
✨Tip Number 2
Brush up on your German language skills, especially in a business context. Being able to communicate fluently with our German-speaking customers will set you apart from other candidates.
✨Tip Number 3
Prepare for role-play scenarios that may come up during the interview. We often assess how candidates handle customer queries, so practice responding to common customer service situations.
✨Tip Number 4
Showcase your ability to work in a hybrid environment. Highlight any previous experience you have with remote work and how you manage your time effectively when working from home.
We think you need these skills to ace Commercial Assistant (German Speaking)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of a Commercial Assistant. Highlight key skills such as customer service and communication, which are essential for this position.
Tailor Your CV: Customise your CV to reflect relevant experience in customer service and any previous roles that required strong communication skills, especially in German. Use specific examples to demonstrate your capabilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your language skills and how they will benefit the team, along with your approach to customer care.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Commercial Assistant.
How to prepare for a job interview at 7 Steel UK
✨Showcase Your Language Skills
As a Commercial Assistant, being fluent in German is crucial. Be prepared to demonstrate your language proficiency during the interview, whether through direct conversation or by discussing past experiences where you used your language skills effectively.
✨Understand Customer Service Principles
Since the role involves providing 360 care to customers, brush up on key customer service principles. Be ready to discuss how you would handle various customer queries and provide examples from your previous experience that highlight your problem-solving abilities.
✨Familiarise Yourself with the Company
Research the company and its commercial team. Understanding their products, services, and customer base will help you tailor your responses and show genuine interest in the role. Mentioning specific details about the company can set you apart from other candidates.
✨Prepare for Hybrid Work Discussion
Since this position offers hybrid working, be ready to discuss your experience with remote work. Highlight your ability to stay organised and communicate effectively while working from home, as well as how you plan to maintain productivity in a hybrid environment.
