At a Glance
- Tasks: Ensure guest safety and maintain a welcoming environment during night shifts.
- Company: Ardoe House Hotel, a stunning 19th-century mansion in the heart of Aberdeenshire.
- Benefits: Pension scheme, discounted hotel stays, and food and beverage across our portfolio.
- Other info: Be part of a legacy where heritage meets heart in hospitality.
- Why this job: Join a team that values transparency, ownership, and continuous improvement.
- Qualifications: Reliability, proactivity, and a commitment to excellent guest service.
The predicted salary is between 20000 - 30000 £ per year.
Set within 30 acres of peaceful countryside just minutes from the heart of Aberdeen, Ardoe House Hotel is a stunning 19th-century mansion offering timeless Scottish charm with a modern twist. Inspired by the royal residence at Balmoral, the hotel combines historic grandeur with contemporary comfort, creating a truly unique hospitality experience. With 120 elegant bedrooms, award-winning dining, a cosy whisky bar, and a full-service spa and leisure club, Ardoe House is a sought-after destination for everything from luxury getaways and afternoon teas to business conferences and fairy-tale weddings. Our grand function rooms and landscaped gardens make us one of Aberdeenshire’s most picturesque event venues. At Ardoe House Hotel, we pride ourselves on delivering authentic, warm Scottish hospitality in a professional and welcoming environment. Join our team and become part of a legacy where heritage meets heart—and every team member helps create exceptional experiences our guests remember.
We are seeking a reliable and proactive Night Porter to support the hotel’s night operations, ensuring guest safety, security, and a clean, welcoming environment throughout the night.
Key Responsibilities
- Patrol public areas and hotel premises to maintain security and safety during night hours
- Respond promptly to guest requests, emergencies, or incidents during the night shift
- Assist with late check-ins and early check-outs, providing efficient guest service
- Perform cleaning duties in public areas including lobby, corridors, restrooms, and entrances
- Monitor and operate security systems, alarms, and CCTV cameras as required
- Handle luggage storage and transportation for arriving and departing guests
- Maintain clear and accurate logs of night activities and incidents
- Support emergency procedures and fire safety protocols as needed
- Coordinate with other hotel departments to ensure seamless handovers and communication
Our Values
- Transparency | We ensure clarity in communication so that there are no surprises
- Ownership | We think and perform like owners
- Driven | We have a constant desire for improvement
- Investment in our People | We continuously invest in our people to ensure that they are the best that they can be
Pension Scheme
Discounted Hotel Stays across our 7H Portfolio
Discounted Food and Beverage across our 7H Portfolio
Night Porter employer: 7 Hospitality Management Ltd
7 Hospitality Management Ltd is an excellent employer, offering a vibrant work culture at the Worcester Whitehouse Hotel where you can thrive in a supportive environment. With opportunities for professional growth and a commitment to employee well-being, you will enjoy various benefits while being part of a dedicated team that values exceptional guest care.
Contact Details:
7 Hospitality Management Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Porter role at Ardoe House.
✨Tip Number 2
Be ready for an informal chat! When you apply through our website, be prepared for a quick phone call or even a casual meet-up. Show your enthusiasm for the role and the hotel’s values—authentic Scottish hospitality is key!
✨Tip Number 3
Dress the part! Even if it’s just a casual interview, looking smart and presentable shows you take the opportunity seriously. Plus, it gives a great first impression of your professionalism.
✨Tip Number 4
Follow up after your application! A simple email thanking them for considering your application can keep you on their radar. It shows you’re genuinely interested in the Night Porter position and eager to join the team.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and authenticity can make a big difference.
Tailor Your Application:Make sure to tailor your application specifically for the Night Porter role at Ardoe House Hotel. Highlight your relevant experience and skills that align with our values of transparency, ownership, and being driven.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Ardoe House Hotel.
How to prepare for a job interview at 7 Hospitality Management Ltd
✨Know the Hotel Inside Out
Before your interview, take some time to research Ardoe House Hotel. Familiarise yourself with its history, values, and the services it offers. This will not only show your genuine interest in the role but also help you answer questions more confidently.
✨Demonstrate Your Proactivity
As a Night Porter, being proactive is key. Think of examples from your past experiences where you took initiative, whether it was handling a guest's request or resolving an issue before it escalated. Be ready to share these stories during your interview.
✨Showcase Your Communication Skills
Effective communication is crucial in hospitality. Prepare to discuss how you would handle various scenarios, such as dealing with a guest complaint or coordinating with other departments. Highlight your ability to maintain clear and friendly communication, especially during night shifts.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and ability to handle emergencies. Think about how you would respond to a security incident or a late check-in. Practising these scenarios can help you articulate your thought process clearly during the interview.
