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- Tasks: Handle nightly accounting and provide top-notch guest service during overnight hours.
- Company: Stylish 4-star hotel in Glasgow's vibrant West End with a close-knit team culture.
- Benefits: Pension scheme, discounted hotel stays, and food across our portfolio.
- Why this job: Join a dynamic team and ensure memorable experiences for guests every night.
- Qualifications: Strong numerical skills and attention to detail required.
- Other info: Embrace a culture of transparency, ownership, and continuous improvement.
The predicted salary is between 24000 - 36000 £ per year.
Situated in the heart of Glasgow’s vibrant West End, the Glasgow Grosvenor Hotel is a stylish and characterful 4-star property overlooking the Botanic Gardens and nestled among the city’s best bars, boutiques, and cultural hotspots. With elegant Victorian architecture and modern interiors, the hotel combines classic charm with contemporary comfort. The property features over 90 beautifully appointed bedrooms, a welcoming bar and restaurant, and flexible meeting and event spaces, including a grand ballroom—making it a popular choice for both leisure guests and corporate clients. At Glasgow Grosvenor, we pride ourselves on warm Scottish hospitality, a close-knit team culture, and delivering memorable guest experiences every day. Whether it’s a romantic weekend, a business trip, or a wedding celebration, we go the extra mile to make every moment special.
We are seeking a detail-oriented and reliable Night Auditor to handle nightly accounting and guest service tasks. You will ensure accurate financial reporting and provide support to guests during overnight hours.
Key Responsibilities- Reconcile daily financial transactions and prepare night audit reports
- Verify and balance all revenue accounts, including room charges and payments
- Process guest check-ins and check-outs during night hours
- Respond to guest inquiries and resolve issues with professionalism
- Maintain accurate records of all nightly transactions and adjustments
- Assist with billing inquiries and ensure accurate posting to guest accounts
- Coordinate with front office, housekeeping, and maintenance for operational updates
- Ensure all security protocols and cash handling procedures are followed
- Support the transition and handover process to the morning audit team
We’re looking for someone with strong numerical skills, attention to detail, and a commitment to accuracy and guest service.
Our Values- Transparency | We ensure clarity in communication so that there are no surprises
- Ownership | We think and perform like owners
- Driven | We have a constant desire for improvement
- Investment in our People | We continuously invest in our people to ensure that they are the best that they can be
- Pension Scheme
- Discounted Hotel Stays across our 7H Portfolio
- Discounted Food and Beverage across our 7H Portfolio
Night Auditor employer: 7 Hospitality Management Ltd
Contact Detail:
7 Hospitality Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Auditor role.
✨Tip Number 2
Prepare for the interview by researching the Glasgow Grosvenor Hotel. Familiarise yourself with their values and culture. Show them you’re not just another candidate; you’re genuinely interested in being part of their team!
✨Tip Number 3
Practice your numerical skills! Since the Night Auditor role requires strong attention to detail and accuracy, brush up on your financial reporting and reconciliation techniques. You want to impress them with your expertise!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Glasgow Grosvenor team directly.
We think you need these skills to ace Night Auditor
Some tips for your application 🫡
Show Your Attention to Detail: As a Night Auditor, attention to detail is key. Make sure your application is free from typos and errors. We want to see that you can present information clearly and accurately right from the start!
Highlight Relevant Experience: If you've got experience in accounting or guest services, shout about it! We love seeing how your past roles have prepared you for this position. Tailor your CV to reflect the skills we’re looking for.
Be Personable in Your Cover Letter: We value warm Scottish hospitality, so let your personality shine through in your cover letter. Share why you’re passionate about providing excellent guest service and how you can contribute to our team culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at 7 Hospitality Management Ltd
✨Know Your Numbers
As a Night Auditor, you'll be dealing with financial transactions daily. Brush up on your numerical skills and be prepared to discuss how you handle financial reporting and reconciliations. Maybe even bring examples of past experiences where you ensured accuracy in financial tasks.
✨Showcase Your Guest Service Skills
This role is all about providing excellent guest service during the night shift. Think of specific instances where you've gone above and beyond for guests. Be ready to share these stories to demonstrate your commitment to creating memorable experiences.
✨Familiarise Yourself with the Hotel
Before the interview, take some time to learn about the Glasgow Grosvenor Hotel. Understand its unique features, values, and what sets it apart from other hotels. This knowledge will show your genuine interest in the position and help you connect your skills to their needs.
✨Prepare for Teamwork Questions
Even though you'll be working nights, collaboration with the morning team is crucial. Think about how you can contribute to a close-knit team culture. Prepare to discuss how you’ve effectively communicated and coordinated with others in previous roles.
