At a Glance
- Tasks: Lead guest service operations and ensure an unforgettable experience for all hotel guests.
- Company: Rosslea Hall Hotel, a charming waterfront property with a passionate team.
- Benefits: Pension scheme, discounted stays, and food across our hotel portfolio.
- Other info: Perfect blend of tranquil beauty and warm Scottish hospitality.
- Why this job: Join a supportive team in a stunning location and kickstart your hospitality career.
- Qualifications: Organised, personable, and ready to lead a dynamic guest service team.
The predicted salary is between 30000 - 40000 £ per year.
Nestled on the scenic shores of the Firth of Clyde in the picturesque village of Rhu, Rosslea Hall Hotel is one of the west coast’s most charming and welcoming waterfront properties. Just a short drive from Helensburgh and under an hour from Glasgow, the hotel offers the perfect blend of tranquil coastal beauty and warm Scottish hospitality. Our elegant 19th-century manor house features 30 comfortable bedrooms, a relaxed yet refined restaurant and bar, and stunning event spaces that host everything from romantic weddings to private celebrations and corporate gatherings. At Rosslea Hall Hotel, we pride ourselves on being a tight-knit, passionate team that goes above and beyond for our guests. If you’re looking to build your hospitality career in a setting that’s both inspiring and rewarding, this is the place to do it.
We are seeking an organized and personable Guest Service Lead to oversee daily guest service operations, support the guest service team, and ensure an excellent experience for all hotel guests.
Key Responsibilities- Prepare guest evening meals and small functions
- Support in food service execution
- Manage kitchen operations in line with food safety regulations
- Assist with supervision of daily front-of-house operations
- Assist in training, coaching, and mentoring guest service staff
- Support check-in and check-out processes where required
- Coordinate with other departments where required
- Transparency: We ensure clarity in communication so that there are no surprises
- Ownership: We think and perform like owners
- Driven: We have a constant desire for improvement
- Investment in our People: We continuously invest in our people to ensure that they are the best that they can be
Pension Scheme
Discounted Hotel Stays across our 7H Portfolio
Discounted Food and Beverage across our 7H Portfolio
Contact Details:
7 Hospitality Management Ltd Recruitment Team
