At a Glance
- Tasks: Deliver top-notch service in our restaurant, bar, and events spaces.
- Company: Braid Hills Hotel, a charming retreat with stunning views near Edinburgh.
- Benefits: Friendly work environment, flexible hours, and opportunities for growth.
- Other info: Perfect for those looking to gain experience in the vibrant F&B industry.
- Why this job: Join a passionate team and make guests' experiences unforgettable.
- Qualifications: Enthusiasm for hospitality and excellent customer service skills.
Surrounded by eleven acres of countryside and wooded valleys, Dalhousie Castle embodies the timeless charm of a storybook fairytale.
We are looking for enthusiastic and customer-focused Food & Beverage Team Members to provide excellent service across our restaurant, bar, and events spaces.
Key Responsibilities:
- Greet and seat guests with a warm and friendly approach
- Take orders and serve food and beverages efficiently
- Ensure tables are clean, set, and presented to standard
- Provide knowledgeable recommendations on menu items
- Process payments accurately using the POS system
- Maintain hygiene, cleanliness, and safety in service areas
- Work collaboratively with kitchen and front-of-house teams
- Assist with breakfast, lunch, dinner, or event service as needed
- Respond to guest requests and resolve minor issues promptly
Our Values
- Transparency | We ensure clarity in communication so that there are no surprises
- Ownership | We think and perform like owners
- Driven | We have a constant desire for improvement
- Investment in our People | We continuously invest in our people to ensure that they are the best that they can be
- Pension Scheme
- Discounted Hotel Stays across our 7H Portfolio
- Discounted Food and Beverage across our 7H Portfolio
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F&B Team Member employer: 7 Hospitality Management Ltd
7 Hospitality Management Ltd is an excellent employer, offering a vibrant work culture at the Worcester Whitehouse Hotel where you can thrive in a supportive environment. With opportunities for professional growth and a commitment to employee well-being, you will enjoy various benefits while being part of a dedicated team that values exceptional guest care.
Contact Details:
7 Hospitality Management Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land F&B Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Braid Hills Hotel. Familiarise yourself with their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their friendly atmosphere.
✨Tip Number 2
Practice your people skills! As a Food & Beverage Team Member, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence. Think about how you would greet guests or handle requests to make a great impression.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. A neat appearance reflects your professionalism and respect for the hospitality industry. Plus, it sets the right tone for your potential role at the hotel.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows your enthusiasm for joining the Braid Hills Hotel team.
We think you need these skills to ace F&B Team Member
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the hospitality industry shine through. Share any relevant experiences or stories that highlight your love for providing excellent service and making guests feel welcome.
Tailor Your Application:Make sure to customise your application to fit the F&B Team Member role at Braid Hills Hotel. Mention specific skills or experiences that align with the job description, like your ability to work in a team or handle customer requests efficiently.
Keep It Friendly and Professional:Since we’re all about creating a warm atmosphere, ensure your tone is friendly yet professional. Use clear language and avoid jargon, so your personality comes through while still sounding polished.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light possible!
How to prepare for a job interview at 7 Hospitality Management Ltd
✨Know the Venue
Before your interview, take some time to research Braid Hills Hotel. Familiarise yourself with its atmosphere, services, and menu offerings. This will not only show your genuine interest but also help you answer questions more confidently.
✨Show Your Passion for Hospitality
During the interview, express your enthusiasm for working in the food and beverage industry. Share any relevant experiences where you provided excellent customer service or went above and beyond for guests. This will demonstrate that you’re a great fit for their team.
✨Prepare for Role-Specific Questions
Expect questions related to handling guest requests, managing orders, and maintaining cleanliness. Think of specific examples from your past experiences that highlight your skills in these areas. Practising these scenarios can help you articulate your responses clearly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions about the team culture, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you gauge if it’s the right fit for you.
