At a Glance
- Tasks: Be the friendly face of our club, welcoming members and ensuring top-notch service.
- Company: Join a prestigious private members' club with a unique atmosphere.
- Benefits: Enjoy competitive pay, 29 days holiday, staff meals, and training opportunities.
- Other info: Join a supportive team with great career development and fun social events.
- Why this job: Perfect for those passionate about hospitality and creating memorable experiences.
- Qualifications: Experience in a similar role, excellent communication skills, and a passion for service.
We are currently recruiting for a Receptionist to join our team at 67 Pall Mall. This is an ideal opportunity for a Receptionist to join a great team of professionals. We are looking for a truly passionate professional looking to develop their career. The restaurant itself is a beautiful, uniquely designed space with bespoke tableware & one of the largest wine lists in the country. This position is hourly paid with a starting wage of £14.66 per hour.
As Receptionist you will be the first point of contact upon member arrival and therefore will be responsible for ensuring the highest level of service is provided to our members and their guests. The successful candidate will be confident in handling enquiries as well as instinctively recognise the needs of our members.
We are ideally looking for candidates who have:
- Previous experience in a Receptionist role within a private members' club or busy, high profile, high quality restaurant
- A genuine passion for creating an excellent member experience
- Impeccable appearance, an engaging personality and the ability to remain calm at all times
- The ability to multi task and effectively react to changing member needs
- Be a natural and confident communicator both face to face and on the telephone
- Be organised and motivated and see tasks through to completion
- Possess an excellent command of the English language
- Be an excellent team player with good administration skills
- Previous experience of online reservation booking systems is highly desirable
- A keen interest in the theatre, arts, current affairs and politics is desirable
What is on offer for our receptionist:
- Staff food on duty
- 29 days holiday
- WSET offered as well as other training qualifications
- Uniform provided
- Pension scheme
- Dedicated training from our managerial team
- Your birthday off
- Summer social and Christmas event
- Generous staff discount at the club
- Discount for staff purchases
- Cycle to Work Scheme
67 Pall Mall prides itself on maintaining equal opportunities for all employees.
Receptionist in London employer: 67 Pall Mall
At 67 Pall Mall, we offer an exceptional work environment for our Food & Beverage Assistants, where you can thrive in the heart of London’s St. James’s. Our team-oriented culture fosters personal and professional growth, with opportunities for training in wine expertise and hospitality. Enjoy competitive benefits, including generous holiday allowance, staff meals, and access to a unique selection of wines, all while being part of a passionate community dedicated to delivering an unparalleled experience to our Members.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like 67 Pall Mall. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to 67 Pall Mall
Don't be shy about reaching out to 67 Pall Mall directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about 67 Pall Mall and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at 67 Pall Mall
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
