At a Glance
- Tasks: Analyse data to solve key business questions and produce insightful reports.
- Company: Join Cisco ThousandEyes, a leader in digital assurance and network performance.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with exciting projects and career advancement potential.
- Why this job: Make a real impact by improving digital experiences for government customers.
- Qualifications: Strong skills in R and SQL, with a knack for data visualisation and reporting.
The predicted salary is between 40000 - 50000 £ per year.
Meet the Team
Cisco Thousand Eyes is a Digital Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own.
Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, Thousand Eyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end‑user experiences.
Thousand Eyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI‑powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.
- Your Impact
- Employ analytical techniques to solve key questions that make the business of Cisco Thousand Eyes successful.
- Primarily responsible for producing statistical reports that cover analyses reporting internet performance for Government customers.
- Lead key cross‑functional analytic projects, identifying and bringing together stakeholders/partners, developing joint analytic approaches, and completing the project.
- Collaborate with internal and external partners, including Data Scientists within the company and across clients, on methodology for reporting performance of ISPs in specific geographies and to explain trends and patterns in the data.
- Develop and maintain data pipelines and dashboards to monitor and track trends and changes in the customer data.
- Use data to find opportunities and patterns that Government customers may be interested in.
- Display deep data wrangling techniques, strong visualization skills to depict and present narratives that identify growth opportunities.
- Minimum Qualifications
- Strong R for production reporting pipelines: tidyverse, multi‑file project navigation, debugging across pipeline stages, and package/version management with renv.
- SQL for analytical querying against Big Query and Maria DB via bigrquery, DBI, and RMaria DB.
- Literate programming and reporting: R Markdown and Quarto rendering to Word, chart/table formatting with ggplot2/flextable/officedown, and reproducible quarterly output.
- Statistical judgment: interpreting confidence intervals, weighted means, trimmed means, and sample size limitations – knowing when a result is technically accurate but misleading.
- Report writing for a regulatory audience: clear, detailed, defensible prose with consistent terminology, informative tone, and editorial judgment that AI drafting alone can’t replace.
- Attention to detail in published outputs: catching mislabelled figures, wrong baselines, numbers that don’t sum, and chart axes that obscure trends.
- Data management across multiple systems: Big Query, GCS, Share Point/One Drive, and local R sessions with no automated orchestration – manual, script‑by‑script execution requiring care and rigor.
- Comfortable using AI coding tools (Cursor, Copilot, etc.) as a force‑multipler for pipeline maintenance, debugging, drafting, and routine code changes.
- Preferred Qualifications
- Experience with broadband measurement, telecom/ISP data, or network performance concepts.
- Spatial data basics in R.
- Awareness of PII and data confidentiality constraints.
- Shiny for small internal tools.
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Data Analyst employer: 624 Cisco International Limited
Cisco International Limited is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Senior Product Solutions Architect. With a strong commitment to employee growth, you will have access to continuous learning opportunities and the chance to work with cutting-edge technologies in a vibrant environment. Located in a hub of technological advancement, Cisco offers competitive benefits and a supportive atmosphere that empowers you to make a meaningful impact in the networking and AI insights space.
Contact Details:
624 Cisco International Limited Recruitment Team
