Sales & Marketing Insights Coordinator

Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more.

Your New Role… An opportunity has arisen for a data-driven, analytically led individual to join the Trade Marketing team here at Warner Bros. Studio Tour London. As Sales & Marketing Insights Coordinator you will support the planning, execution and performance tracking of ticket sales across Trade, Consumer, and Education. You will play a key role in coordinating ticketing operations, analysing sales trends, and support both trade and marketing to drive revenue and enhance business performance. This role will be based at Warner Bros. Studio Tour London, supporting the Trade and Marketing teams both in the UK and Worldwide.

Role Responsibilities:

• Support annual ticketing operations for the Trade and Marketing Team, managing the annual ticket on-sale project, ensuring timely release of Trade, Consumer, and Education tickets.
• Work closely with technical teams to optimise processes and implement future projects to support revenue growth.
• Analyse sales performance and booking trends, producing dashboards and reports to deliver actionable insights and data-driven recommendations.
• Conduct market research and forecasting, providing strategic input on visitor behaviour, revenue opportunities, and new project viability.
• Review Trade partner performance, creating bespoke reports to identify sale trends and making recommendations to support account management and operational tasks.
• Collaborate across internal teams and external partners, building strong relationships to align on business objectives and deliver exceptional service.

Core Skills:

• Intermediate to Advanced knowledge in Excel, Power BI, or similar tools for data analysis and dashboard creation.
• Able to interpret sales and marketing data to identify trends and opportunities and provide actionable insights.
• Strong attention to detail in reporting and performance tracking.
• Strong organisational skills, able to manage multiple tasks and deadlines.
• Knowledge of Galaxy tickets sales system (preferred).
• Excellent written, verbal communication and interpersonal skills, with the ability to present information and solutions to a range of audiences.
• Able to adapt quickly to changing business priorities and requirements.
• GCSE Maths and English, grade C or above, or equivalent.

Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD: Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.