Interactor in London

Interactor – Show Experience Team As an Interactor, you serve as an ambassador for the Warner Bros.

Studio Tour London – The Making of Harry Potter, guiding, entertaining, and enlightening visitors while showcasing authentic props, sets, and costumes from the Harry Potter films.

Your role is to deliver a world‐class visitor experience and exceed expectations at every opportunity.

Key Responsibilities Proactively engage and assist with the varied needs of visitors, delivering a world‐class visitor experience.

Anticipate what visitors need and be fan‐obsessed.

Present a friendly, helpful, and knowledgeable interface between the tour and all visitors, working as an ambassador for both.

Actively listen and lead with empathy, integrity, and transparency.

Proactively seek ways to support your team toward exceeding visitors' expectations.

Continuously improve your skills and knowledge related to the franchise, tour operations, and personal performance.

Conduct Added Value Tours and assist in Audio Descriptive Tours as required.

Work with the management team to enhance the show and visitor experience at every opportunity.

Maintain a safe and tidy workspace; perform deep cleaning of sets as required.

Adhere to and champion all guidelines and policies in accordance with WBD procedures.

Stand for up to 5 hours at a time, perform light lifting, and work outdoors in all weather conditions.

Interact with live show elements, including live actors portraying Death Eaters and other effects.

Attend communication sessions and training outside core working hours as required.

Qualifications & Experience Understanding of the Harry Potter film series and filmmaking.

Previous experience in a customer/visitor‐facing role with a strong emphasis on quality service or experience.

Previous on‐stage experience is desirable.

Presentation skills – enthusiastic and able to speak in public to groups of up to 300 on a microphone; scripted and improvisational speaking required.

Demonstrable ability to learn new skills and adapt to new situations within a visitor‐focused environment.

Positive contributor who enjoys working effectively as part of a large and varied team.

Working Pattern Contracts range from 16 to 40 hours per week, including weekend work (Saturday and Sunday).

Hours typically between 8 a. m. and 10 p. m. during peak summer periods; other times 8 a. m. to 8 p. m.; some evening events finish at 00:30.

Shifts may start as early as 7 a. m.; outside‐of‐hours shift opt‐in available.

Shuttle bus service is available from Watford Junction during normal operating hours; travel outside those times must be arranged independently.

All working patterns include weekends and bank holidays (proportionate for part‐time).

Remuneration and Benefits £13.45 per hour 25 days holiday (pro‐rata) Gym Pass or free access to the on‐site gym Exclusive access to the Screeners App, showcasing Warner Bros. and HBO content Staff discounts on studio tour tickets, retail, food and beverage Access to Friends and Family events Free on‐site staff car parking Complimentary staff shuttle bus between Watford Junction and the studio tour On‐site staff studio café Option to join pension and private healthcare schemes Equal Opportunity Employer Warner Bros.

Discovery is an equal‐opportunity employer.

We celebrate diversity and strive to build a workforce that reflects a wide array of perspectives, backgrounds, and experiences.

Qualified candidates are considered on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion, or disability.

Applicants with a disability who require adjustments or accommodations may submit a request via our accessibility page. #J-18808-Ljbffr