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For Companies At a Glance
- Tasks: Engage and entertain visitors at the Harry Potter Studio Tour with storytelling and demonstrations.
- Company: Join Warner Bros. and be part of a magical experience.
- Benefits: Competitive pay, 25 days holiday, gym access, and exclusive staff discounts.
- Why this job: Live your Harry Potter dreams while creating unforgettable experiences for fans.
- Qualifications: Passion for storytelling and excellent communication skills.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 13 - 16 £ per hour.
Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what's next. From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role... Are you a Harry Potter fan? If so, you'll love working at the Warner Bros. Studio Tour London (WBSTL) – The Making of Harry Potter. As an Interactor, part of the Show Experience team, you'll be an ambassador for the Tour by guiding, entertaining and enlightening visitors whilst on their magical journey. You'll get up close and personal with authentic Props, Sets and Costumes from the Harry Potter films, and share your passion for filmmaking through detailed and engaging storytelling. From delivering exciting, scripted speeches and special effects demonstrations, to providing expert Harry Potter insight, it's your job to make sure that we exceed their expectations at every opportunity and ensure that they have the best possible experience.
What's in it for you?
- £***** per hour
- 25 days holiday (pro-rata)
- GymPass or free access to our on-site gym
- Exclusive access to our Screeners App, with our exciting Warner Bros. and HBO content
- Staff discounts on Studio Tour tickets, retail, food and beverage
- Access to Friends and Family events
- Free on-site staff car parking
- Complimentary staff shuttle bus between Watford Junction and our Studio Tour
- On-site staff Studio Café
- Option to join our pension and private healthcare schemes
Your Role Accountabilities...
- Proactively engage and assist with the varied needs of our Visitors by delivering a world class Visitor experience.
- Anticipate what the Visitors need and be fan obsessed.
- Present a friendly, helpful, and knowledgeable interface between the Tour itself and all visitors to the Tour, working as an ambassador for both.
- Actively listen and lead with empathy, integrity, and transparency.
- Proactively seek ways to support your team to work towards the collective goal of exceeding Visitors' expectations.
- Continuously improve your own skills and knowledge in relation to the Franchise, Tour operations and your own personal performance.
- Conduct Added Value Tours and assist in Audio Descriptive Tours as required.
- Work with the management team to enhance the Show and Visitor experience at every opportunity.
- Hold pride for your workspace – keep a safe and tidy working area.
- Deep cleaning of Sets as required by Management Team.
- Adhere to and champion all guidelines and policies in accordance with WBD policies and procedures.
- You will be required to stand for up to 5 hours at a time, perform light lifting and work outdoors in all weather conditions.
- Areas and shows that Interactors perform in contain water-based smoke effects, flashing lights and sudden loud noises; you also will be expected to interact with live show elements such as live actors portraying Death Eaters.
- Occasionally you will be required to attend communication sessions and training sessions outside of your core working hours.
- Full training will be provided for successful candidates.
Qualifications however this cannot be relied on if your start/finish time falls outside of our opening hours, therefore you must ensure that you are able to arrange your own travel arrangements to/from work on these occasions. All working patterns will include weekends.
Interactor employer: 6115 Warner Bros. Studios Leavesden Limited
Contact Detail:
6115 Warner Bros. Studios Leavesden Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interactor
✨Tip Number 1
Get to know the company inside out! Dive into Warner Bros. and their iconic content. When you show up for your interview, drop some knowledge about their films and how they connect with fans. It’ll show you’re genuinely interested and ready to be an ambassador for the Tour.
✨Tip Number 2
Practice your storytelling skills! As an Interactor, you'll need to engage visitors with exciting narratives. Try rehearsing some fun facts or anecdotes about Harry Potter that you can share during your interview. This will help you stand out as someone who can bring the magic to life!
✨Tip Number 3
Be prepared to showcase your people skills! The role is all about engaging with visitors, so think of examples from your past experiences where you’ve gone above and beyond to help someone. This will demonstrate your ability to exceed expectations and create memorable experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Warner Bros. Studio Tour London. Let’s make your dream job a reality together!
We think you need these skills to ace Interactor
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for Harry Potter and storytelling shine through! We want to see how excited you are about the role and how you can bring that magic to our visitors.
Be Personable: Remember, as an Interactor, you'll be engaging with visitors all day. Use a friendly tone in your application to show us that you can connect with people easily. A little warmth goes a long way!
Highlight Relevant Experience: If you've got any experience in customer service, performance, or guiding, make sure to mention it! We love seeing how your background can contribute to creating unforgettable experiences for our guests.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our magical team at Warner Bros. Studio Tour London.
How to prepare for a job interview at 6115 Warner Bros. Studios Leavesden Limited
✨Know Your Harry Potter Lore
Brush up on your Harry Potter knowledge! As an Interactor, you'll be sharing insights and stories about the films. Familiarise yourself with key characters, iconic scenes, and behind-the-scenes trivia to impress during your interview.
✨Show Off Your Storytelling Skills
Since storytelling is a big part of the role, prepare a short, engaging story to share in your interview. It could be about your favourite Harry Potter moment or a time you entertained someone. This will showcase your ability to connect with visitors.
✨Demonstrate Your Customer Service Skills
Think of examples from your past experiences where you went above and beyond for customers. Highlight how you actively listened and responded to their needs, as this aligns perfectly with the role's focus on exceeding visitor expectations.
✨Be Ready for Teamwork Questions
The role requires collaboration with your team to enhance the visitor experience. Prepare to discuss times when you worked effectively in a team, showcasing your ability to support others and contribute to a collective goal.
