At a Glance
- Tasks: Support the General Manager in running a vibrant restaurant and ensuring guest satisfaction.
- Company: Join a dynamic restaurant team focused on excellence and growth.
- Benefits: Competitive salary, paid time off, employee discounts, and bonus programs.
- Other info: Fast-paced environment with opportunities for career advancement.
- Why this job: Lead a passionate team and make a real impact on guest experiences.
- Qualifications: 5 years of restaurant management experience and strong leadership skills.
The predicted salary is between 70000 - 75000 £ per year.
The Assistant General Manager (AGM) supports the General Manager in overseeing daily operations and management of the restaurant to ensure a smooth, efficient, and guest‑focused operation.
Key Responsibilities
- Leadership & Team Management
- Collaborate with team members, providing coaching, guidance, and corrective action as necessary.
- Supervise front‑of‑house and back‑of‑house staff, including scheduling, training, onboarding, and offboarding.
- Delegate daily tasks and ensure accountability for performance and results.
- Maintain order, professionalism, and discipline during all hours of operation.
- Set a positive example by modeling company values, standards, and expectations.
- Attend required management, leadership, and HR training meetings.
- Operations & Guest Experience
- Coordinate and oversee daily restaurant operations to ensure service excellence.
- Respond to and resolve guest complaints promptly and professionally, ensuring guest satisfaction.
- Ensure quoted seating times are met and that host stand waitlists are managed accurately.
- Monitor kitchen ticket times to ensure compliance with company service standards.
- Execute opening and closing duties as assigned.
- Work closely with the General Manager, Executive Team, and management staff to ensure seamless operational execution.
- Assist in preparing weekly schedules in accordance with labor targets.
- Approve invoices, transfers, waste logs, and merchandise orders as assigned.
- Monitor inventory levels, par levels, and maintenance needs; report discrepancies to the General Manager.
- Oversee daily deposits and ensure accurate POS system operation.
- Understand sales goals, labor allocation, cost of goods sold, inventory counts, budget variance, and assigned reporting metrics.
- Compliance & Safety
- Ensure all company policies and procedures are consistently followed.
- Enforce health, safety, and sanitation standards in accordance with company policies and regulatory requirements.
- Address operational issues in a timely and effective manner.
- Recruitment & Development
- Assist with interviewing, recruiting, hiring, and training for all positions.
- Support employee development and performance improvement initiatives.
- Additional Duties
- Perform other duties as assigned, including specific responsibilities delegated by the General Manager.
Qualifications and Experience
- Five years of restaurant management experience is preferred.
- Proven positive attendance and work performance record.
- Extensive food and beverage knowledge.
- Strong leadership, motivational, verbal, written, and interpersonal communication skills.
- Demonstrated customer service management experience.
- Excellent decision‑making, organizational, and time‑management abilities.
- Experience with POS systems, cash handling, and basic financial controls.
- Proficiency in G‑Suite (Docs, Sheets, Slides, etc.).
- Ability to influence others and collaborate across all levels of the organization.
- Flexible, adaptable, and capable of thriving in a fast‑paced, changing environment.
- Ability to work extended hours, including evenings, weekends, and holidays.
Physical & Other Requirements
- Ability to lift and/or carry up to 20 lbs. occasionally.
- Ability to stand, walk, bend, stoop, and exert well‑paced mobility for the duration of a shift.
- Reliable, punctual, and detail‑oriented.
- Efficient and accurate with cash handling and financial figures.
- Must pass all required training, including food safety certification.
- High‑energy, positive attitude with a strong sense of urgency and accountability.
Work Schedule & Availability
This is a full‑time leadership position that typically requires approximately 50 hours per week, including evenings, weekends, and holidays as business needs dictate.
Compensation and Benefits
- Compensation: $70,000.00 - $75,000.00 per year.
- Benefits: Paid Time Off, Emergency Days, Referral Program, Employee Discounts, Skechers Direct Program, Management Bonus Program, Group Life Insurance, Universal Life Insurance, Short‑Term Disability.
Assistant General Manager employer: 604 Hospitality Group
As an Assistant General Manager, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company fosters a culture of teamwork and excellence, offering competitive benefits such as paid time off, management bonuses, and employee discounts, all while ensuring a guest-focused operation. Join us in creating memorable dining experiences while advancing your career in the vibrant restaurant industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like 604 Hospitality Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to 604 Hospitality Group
Don't be shy about reaching out to 604 Hospitality Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about 604 Hospitality Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at 604 Hospitality Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
