Manager, GCO Learning & Training

The Clinical Trial Learning & Training (CTL&T) organization develops and implements training strategy and design for clinical trial training and GCO functional role‑based global onboarding programs. The Manager, GCO Learning & Training will create, define, and drive learning strategy, techniques, and process capabilities to enable an industry‑leading approach for training GCO clinical trial teams and sites.

Responsibilities

• Design and develop functional role‑based training programs and study‑specific training programs.
• Oversee content development, manage projects, manage vendors, measure learning effectiveness, and engage stakeholders and learners.
• Act as primary point of contact for external vendors involved in content creation.
• Partner closely with CTL&T colleagues, SMEs, and stakeholders to conduct learning needs assessments.
• Support CTL&T representatives to develop high‑quality training solutions leveraging fit‑for‑purpose techniques.
• Define measures to assess, monitor, and report on the effectiveness and impact of training interventions.
• Create plans for training materials, participant guides, facilitator guides, job aids, performance support tools, and evaluation strategies.
• Manage multiple learning projects and potentially lead an internal or external team of learning professionals.
• Maintain knowledge of industry trends, training techniques, innovative technologies, and evaluation processes.
• Coach and mentor peers in adult learning principles and training strategies.
• Foster a culture of continuous learning and development.

Qualifications

• BA/BS required (preferably instructional design, training, instructional technology, or education); MA/MS highly preferred.
• 8–10 years of business experience in education, design, and development.
• Pharmaceutical industry or medical experience preferred (hematology, oncology, neurology).
• Experience with organizational change management and leading large‑scale training initiatives.
• Strong leadership, collaboration, organizational, interpersonal, and communication skills.
• Excellent consulting, influencing, problem‑solving, and project management skills.
• Vendor management experience and ability to manage multiple priorities.
• Experience with e‑learning, virtual, or mobile delivery methods.
• Strong knowledge of ADDIE and SAM models, LMS, SCORM standards, and current instructional theories.
• Ability to apply adult learning principles in blended learning solutions.
• Customer‑focused with data‑driven approach to training needs analysis and effectiveness.
• Familiarity with content authoring tools such as Articulate 360, Camtasia, MS Office.

Preferred Skills

• Analytical Reasoning
• Clinical Operations
• Clinical Research and Regulations
• Clinical Trial Designs
• Clinical Trials
• Developing Others
• Fact‑Based Decision Making
• Good Clinical Practice (GCP)
• Inclusive Leadership
• Innovation
• Laboratory Operations
• Leadership
• Operational Excellence
• Productivity Planning
• Research and Development
• Research Ethics
• Resource Allocation
• Team Management

Travel & Work Schedule

• Travel: 0–10%
• Facilitating/training: 0–15%
• Time developing content (or strategy): 50–65%
• Managing projects: 20–30%

Posting expires on June 5, 2026.