At a Glance
- Tasks: Engage customers, provide excellent service, and drive sales in a fast-paced retail environment.
- Company: Join Old Navy Canada, a leading brand known for its vibrant culture and commitment to customer satisfaction.
- Benefits: Enjoy flexible scheduling, employee discounts, and opportunities for growth within the company.
- Why this job: Be part of a dynamic team that values creativity, collaboration, and making a positive impact on customers.
- Qualifications: Strong communication skills, customer-focused attitude, and a passion for retail are essential.
- Other info: Must be open to working evenings, weekends, and holidays as needed.
The predicted salary is between 21600 - 36000 £ per year.
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Retail Sales Associate, Full Time – Scarborough T/C, Scarborough
Client:
600 Old Navy Canada Inc.
Location:
Scarborough, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
47e32d5dfa02
Job Views:
7
Posted:
19.08.2025
Expiry Date:
03.10.2025
Job Description:
About the Role
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.
What You\’ll Do
- Consistently treat all customers and employees with respect and contribute to a positive work environment.
- Promote loyalty by educating customers about our loyalty programs.
- Seek out and engage with customers to drive sales and service using suggestive selling.
- Enhance customer experience using all omnichannel offerings.
- Be accountable to personal goals which contribute to overall store goals and results.
- Support sales floor, fitting room, cash wrap, back of house, as required.
- Maintain a neat, clean and organized work center.
- Handle all customer interactions and potential issues/returns courteously and professionally.
- Execute operational processes effectively and efficiently.
Who You Are
- A good communicator with the ability to effectively interact with customers and your team to meet goals.
- A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
- Passionate about retail and thrive in a fast-paced environment.
- A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
- Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
- Able to utilize retail technology.
- Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.
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Retail Sales Associate, Full Time - Scarborough T/C employer: 600 Old Navy Canada Inc.
Contact Detail:
600 Old Navy Canada Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate, Full Time - Scarborough T/C
✨Tip Number 1
Familiarise yourself with the brand's products and values. Understanding what makes Old Navy unique will help you connect with customers and demonstrate your passion for the brand during the interview.
✨Tip Number 2
Practice your customer service skills. Think of scenarios where you might need to handle difficult customers or promote loyalty programs, as these are key aspects of the role.
✨Tip Number 3
Show your enthusiasm for retail by staying updated on current trends and best practices in customer engagement. This knowledge can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Highlighting your willingness to work evenings, weekends, and holidays can demonstrate your commitment to the role.
We think you need these skills to ace Retail Sales Associate, Full Time - Scarborough T/C
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Use keywords from the job description, such as 'customer-focused' and 'engage with customers', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to provide excellent customer service. Mention specific examples of how you've contributed to a positive work environment or driven sales in previous roles.
Showcase Your Communication Skills: In your application, emphasise your communication skills. Provide examples of how you've effectively interacted with customers and team members to achieve goals, as this is crucial for the Retail Sales Associate position.
Highlight Flexibility and Problem-Solving: Mention your willingness to work flexible hours and your problem-solving abilities. Share instances where you've adapted to changing situations or resolved customer issues, as these traits are essential for success in this role.
How to prepare for a job interview at 600 Old Navy Canada Inc.
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry during the interview. Share specific examples of what you love about working in retail and how it drives you to provide excellent customer service.
✨Demonstrate Customer Engagement Skills
Prepare to discuss how you've successfully engaged with customers in previous roles. Use examples that highlight your ability to connect with customers, educate them about products, and promote loyalty programs.
✨Highlight Team Collaboration
Since teamwork is crucial in this role, be ready to talk about your experiences working collaboratively with others. Mention how you’ve contributed to a positive work environment and supported your team in achieving goals.
✨Be Ready for Situational Questions
Expect questions that assess your problem-solving abilities and how you handle challenging situations. Prepare scenarios where you resolved customer issues or improved processes, showcasing your focus on continuous improvement.