At a Glance
- Tasks: Enhance a complex ServiceNow CMDB environment through hands-on administration and data quality improvements.
- Company: Join a leading enterprise technology organisation in a dynamic hybrid work setting.
- Benefits: Enjoy competitive pay, flexible working arrangements, and opportunities for professional growth.
- Other info: Ideal for those seeking to advance their career in a fast-paced tech environment.
- Why this job: Make a real impact by improving critical systems and driving innovation in a collaborative team.
- Qualifications: Proven experience in ServiceNow CMDB, ITOM, and strong analytical skills required.
The predicted salary is between 60000 - 80000 £ per year.
5V Tech are supporting a large enterprise technology organisation in Cambridge with a critical ServiceNow CMDB uplift programme. They are looking for a hands-on ServiceNow CMDB / ITOM specialist to help improve a complex live CMDB environment across data quality, Discovery, Service Mapping, integrations, automation, dashboards and remediation. This is not a generic ServiceNow developer role. They need someone with real CMDB and ITOM depth who can work under architectural direction, understand a messy and low-maturity CMDB environment, and deliver practical technical improvements.
You will be responsible for:
- Delivering hands-on ServiceNow CMDB administration, configuration and data-quality improvement
- Remediating duplicate, stale, orphaned and incomplete CI records
- Configuring CMDB Health dashboards, remediation views and operational reporting
- Supporting Discovery, including MID Servers, credentials, schedules, patterns and troubleshooting
- Validating Service Mapping and service-to-infrastructure relationships
- Working with IRE, reconciliation logic, source precedence and CI identification under architectural guidance
- Building automation using Flow Designer, Business Rules, Script Includes, Transform Maps, Import Sets and scheduled jobs
- Supporting REST/SOAP integrations, data ingestion and integration-related configuration
- Analysing CMDB data to identify quality issues, source conflicts, missing relationships and remediation priorities
- Supporting testing, release activity, documentation and knowledge transfer to internal teams
Key experience:
- Strong hands-on ServiceNow CMDB administration, configuration and data-quality improvement experience
- ServiceNow ITOM Discovery experience, including MID Servers, credentials, schedules and troubleshooting
- Good understanding of CI classes, CMDB tables, relationships, IRE, reconciliation and identification rules
- Experience with CMDB Health, duplicate detection, stale CI handling and remediation workflows
- Service Mapping or service-to-infrastructure relationship mapping experience
- ServiceNow scripting and automation experience across Business Rules, Script Includes, Flow Designer, Scheduled Jobs, UI Policies and Client Scripts
- Import Sets, Transform Maps, Data Sources and data loading / normalisation experience
- REST/SOAP integrations, IntegrationHub or Service Graph Connector experience
- Practical data analysis experience using ServiceNow reporting, Excel, Power BI, SQL or similar tools
- Experience working in existing enterprise ServiceNow environments rather than only clean new implementations
CSDM 4.0 / 5.0 knowledge, ServiceNow CMDB / ITOM / Discovery certifications, cloud discovery experience, Performance Analytics or Service Graph Connector experience would be beneficial.
ServiceNow Developer in Cambridge employer: 5V Tech
5V Tech is an exceptional employer, offering a dynamic work environment in the heart of Cambridge, where innovation meets collaboration. Employees benefit from competitive rates, a strong focus on professional development, and the opportunity to lead transformative projects within a large enterprise technology organisation. With a culture that values expertise and encourages growth, 5V Tech stands out as a rewarding place for those looking to make a significant impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Developer in Cambridge
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at 5V Tech or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to 5V Tech.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like 5V Tech.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like 5V Tech that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace ServiceNow Developer in Cambridge
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at 5V Tech.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at 5V Tech and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at 5V Tech
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If 5V Tech uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
