At a Glance
- Tasks: Handle calls, support customers, and manage admin tasks in a dynamic office.
- Company: Established telecommunications supplier with a strong reputation since 1998.
- Benefits: Competitive salary, full training, and opportunities for career growth.
- Other info: Join a supportive team and enjoy a varied role with plenty of learning opportunities.
- Why this job: Kickstart your career in a fast-paced environment while learning valuable skills.
- Qualifications: Strong communication skills and a positive attitude; GCSEs in English and Maths required.
The predicted salary is between 23000 - 26500 £ per year.
Hours of Work: Full-Time – 40 Hours over five days
Salary: Depending on experience
Established since 1998, the group is a well‑known supplier of B2B telecommunications, providing technology solutions throughout the UK with a turnover exceeding £23m. We are currently recruiting for a Junior Administrative Assistant to join our busy Head Office team in High Wycombe. This is an excellent opportunity for someone looking to begin or further develop their career within a fast‑paced business environment.
The role offers a varied mix of administration, customer support, and operational tasks, making it ideal for someone organised, motivated, and eager to learn.
Job / Role Specification
- Handling incoming calls professionally and directing enquiries to the appropriate team members.
- Responding to customer enquiries via telephone and email in a professional and timely manner.
- Processing new customer orders and supporting amendments to existing services.
- Updating internal systems and maintaining accurate customer and order records.
- Assisting with data entry, documentation, and general administrative tasks.
- Supporting colleagues across multiple departments with day‑to‑day operational activities.
- Monitoring shared inboxes and ensuring enquiries are directed appropriately.
- Helping to coordinate customer requests and internal communications.
- Maintaining organised electronic filing systems and company records.
- Providing a high standard of customer service and administrative support at all times.
Person Specification
- Strong communication and interpersonal skills.
- Good attention to detail and accuracy.
- Organised, reliable, and able to prioritise workloads.
- Positive attitude with a willingness to learn.
- Comfortable using Microsoft Outlook, Word, and Excel.
- Ability to work effectively within a team environment.
- Professional and confident telephone manner.
- Ability to maintain confidentiality and handle information responsibly.
Education & Qualifications
- A-C grade GCSEs (or equivalent) in English and Maths (essential).
- Basic IT proficiency, including Microsoft Office applications.
- Previous office or customer service experience beneficial but not essential.
- Full training will be provided.
Junior Administrative Assistant – £23,000 – £26,500 DOE employer: 5G Communications
5G Communications in High Wycombe is an excellent employer that fosters a supportive and collaborative work culture, where employees are encouraged to embody the values of Passion, Respect, Integrity, Diligence, and Excellence. With a focus on employee growth, this family-run business offers meaningful opportunities for career advancement while providing a dynamic environment that prioritises customer satisfaction and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Administrative Assistant – £23,000 – £26,500 DOE
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be handling calls and emails, it’s crucial to sound confident and professional. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Be proactive during interviews. Prepare questions about the role and the team. This shows you're engaged and eager to learn more about how you can contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Junior Administrative Assistant – £23,000 – £26,500 DOE
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Junior Administrative Assistant role. Highlight any relevant admin or customer service experience, even if it's from part-time jobs or volunteer work.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you’re excited about working in a fast-paced environment and how you can contribute to the team.
Show Off Your Skills:Don’t forget to showcase your communication and organisational skills in your application. Give examples of how you've successfully managed tasks or supported colleagues in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at 5G Communications
✨Know the Company
Before your interview, take some time to research the company. Understand their services, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Skills
Prepare examples from your past experiences that highlight your communication skills, attention to detail, and ability to work in a team. Think of specific situations where you successfully handled customer enquiries or managed administrative tasks.
✨Practice Common Questions
Anticipate common interview questions for an administrative role, such as how you prioritise tasks or handle difficult customers. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the team dynamics, training opportunities, or the company's future plans. This shows that you're engaged and thinking about how you can contribute to their success.
