At a Glance
- Tasks: Handle calls, support customers, and manage administrative tasks in a dynamic office.
- Company: Established telecommunications supplier with a strong reputation and growth.
- Benefits: Competitive salary, full training, and opportunities for career development.
- Other info: Join a supportive team and enjoy a varied role with room to grow.
- Why this job: Kickstart your career in a fast-paced environment while learning valuable skills.
- Qualifications: Strong communication skills and a positive attitude; GCSEs in English and Maths required.
The predicted salary is between 23000 - 26500 £ per year.
Hours of Work: Full-Time – 40 Hours over five days
Salary: Depending on experience
Established since 1998, the group is a well‑known supplier of B2B telecommunications, providing technology solutions throughout the UK with a turnover exceeding £23m. We are currently recruiting for a Junior Administrative Assistant to join our busy Head Office team in High Wycombe. This is an excellent opportunity for someone looking to begin or further develop their career within a fast‑paced business environment. The role offers a varied mix of administration, customer support, and operational tasks, making it ideal for someone organised, motivated, and eager to learn.
Job / Role Specification
- Handling incoming calls professionally and directing enquiries to the appropriate team members.
- Responding to customer enquiries via telephone and email in a professional and timely manner.
- Processing new customer orders and supporting amendments to existing services.
- Updating internal systems and maintaining accurate customer and order records.
- Assisting with data entry, documentation, and general administrative tasks.
- Supporting colleagues across multiple departments with day‑to‑day operational activities.
- Monitoring shared inboxes and ensuring enquiries are directed appropriately.
- Helping to coordinate customer requests and internal communications.
- Maintaining organised electronic filing systems and company records.
- Providing a high standard of customer service and administrative support at all times.
Person Specification
- Strong communication and interpersonal skills.
- Good attention to detail and accuracy.
- Organised, reliable, and able to prioritise workloads.
- Positive attitude with a willingness to learn.
- Comfortable using Microsoft Outlook, Word, and Excel.
- Ability to work effectively within a team environment.
- Professional and confident telephone manner.
- Ability to maintain confidentiality and handle information responsibly.
Education & Qualifications
- A-C grade GCSEs (or equivalent) in English and Maths (essential).
- Basic IT proficiency, including Microsoft Office applications.
- Previous office or customer service experience beneficial but not essential. Full training will be provided.
Junior Administrative Assistant – £23,000 – £26,500 DOE in High Wycombe employer: 5G Communications
Join a dynamic and supportive team at our High Wycombe Head Office, where we prioritise employee growth and development in a fast-paced telecommunications environment. With a strong focus on collaboration and customer service, we offer comprehensive training and a positive work culture that encourages learning and career advancement. Enjoy the benefits of working for a well-established company with a turnover exceeding £23m, where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Administrative Assistant – £23,000 – £26,500 DOE in High Wycombe
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. Think about how your skills match what they’re looking for, and be ready to share examples of your past experiences that highlight your organisational and customer service skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you on their radar and shows you’re genuinely interested in joining their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Junior Administrative Assistant – £23,000 – £26,500 DOE in High Wycombe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Junior Administrative Assistant role. Highlight any relevant admin or customer service experience, and don’t forget to mention your proficiency in Microsoft Office!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share why you’re excited about joining our team and how your skills can contribute to our success.
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your application showcases your strong interpersonal skills. Use clear and concise language, and don’t hesitate to demonstrate your professional telephone manner in your writing.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at 5G Communications
✨Know the Company
Before your interview, take some time to research the company. Understand their services, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Junior Administrative Assistant, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to handle the varied responsibilities of the role.
✨Practice Your Communication
Since the role involves handling customer enquiries, practice your communication skills. You might want to role-play common scenarios with a friend or family member. This will help you feel more confident when discussing how you would manage calls and emails professionally.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows that you’re engaged and eager to learn more about the position and the company.
