At a Glance
- Tasks: Provide top-notch customer service and support conveyancers in a dynamic environment.
- Company: Join First American Financial Corporation, a global leader in title insurance and settlement services.
- Benefits: Gain valuable experience, develop your skills, and enjoy career growth opportunities.
- Other info: Flexible, supportive culture focused on personal and professional development.
- Why this job: Be part of a dedicated team making a real impact in the conveyancing industry.
- Qualifications: 12 months experience in Remortgage or Residential Conveyancing and strong communication skills.
Company Info
First American Financial Corporation (FAFC) is a leading global provider of title insurance and settlement services for residential and commercial real estate transactions. FAFC has offices throughout the globe and is the world’s largest insurer of title. First Title Group is the UK division of FAFC and is made up of several core companies including enact, the largest direct conveyancer in the UK. Our conveyancing experts handle 1 in 4 remortgage transactions in England and Wales. The majority of our work comes direct from the end client rather than estate agents and brokers. We foster relationships of mutual respect with the referrers we do work with. We are passionate about providing exceptional service and are proud of our dedicated team of conveyancers, who focus on providing our customers with a friendly, personal service using their expert knowledge and experience to ensure a smooth, efficient transaction from start to finish. We have built a wealth of experience within our teams and this encourages support, constant learning and good relations. The growth and development of our people is paramount to ensure potential is achieved.
KEY RESPONSIBILITIES:
- Providing excellent customer service to both our customers and referring corporate clients
- Supporting a conveyancer to achieve conversion and customer service targets
- Administrative duties including both electronic and paper file management
- Chasing customers, solicitors, estate agents, mortgage lenders and other third parties for information and documentation
- Chase monies from lenders, customers and other solicitors
- Dealing with completions exchanges/completions
- Inputting and interpreting data such as redemption figures
- Preparing, sending and checking legal documents
- Interpreting and inputting mortgage offers on purchase transactions
- Dealing with enquiries on sale transactions
Personal Qualities:
- Excellent communication and customer service skills
- 12 months experience within Remortgage or Residential Conveyancing
- Ability to meet tight deadlines and targets & work under pressure
- Good data input skills
- Good team player, but also ability to work on own initiative
- Good attention to detail
- Good organisational skills
- Previous administrative/customer service/conveyancing experience
- Experience of working in a high volume environment
Above all, to be successful in these fantastic roles you need to show enthusiasm, flexibility and a positive working attitude. For this you will be rewarded with the opportunity for a successful career within an expanding global company.
Contact Details:
567/NZ37226 enact Conveyancing Recruitment Team
How to prepare for a job interview at 567/NZ37226 enact Conveyancing
✨Know Your Stuff
Make sure you brush up on your knowledge of conveyancing and the specific responsibilities of a Conveyancing Assistant. Familiarise yourself with common terms and processes, especially those related to remortgage transactions, as this will show your enthusiasm and readiness for the role.
✨Showcase Your Customer Service Skills
Since excellent customer service is key in this role, prepare examples from your past experiences where you've gone above and beyond for clients. Think about how you can demonstrate your ability to handle enquiries and maintain good relationships with clients and third parties.
✨Be Organised and Detail-Oriented
Given the administrative nature of the job, be ready to discuss how you manage your time and stay organised. Bring up any tools or methods you use to keep track of tasks and ensure accuracy in data input, as attention to detail is crucial in conveyancing.
✨Demonstrate Team Spirit
While you’ll need to show that you can work independently, it’s equally important to highlight your ability to collaborate with others. Share examples of how you’ve worked effectively in a team environment, especially under pressure, to achieve common goals.
