At a Glance
- Tasks: Create a welcoming workplace experience and support office operations.
- Company: Join Osborne Clarke, a leading international legal practice with a vibrant culture.
- Benefits: Enjoy competitive salary, generous benefits, and a focus on health and wellbeing.
- Why this job: Be the first point of contact and make a real impact in our London office.
- Qualifications: Strong IT skills, attention to detail, and a proactive customer service approach.
- Other info: Full training provided with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a Workplace Services Coordinator to join our London office, where you will play a key role in creating a high-quality, welcoming workplace experience for everyone who uses our space - from colleagues to visitors. This is a permanent on-site role with shifts between our core hours of 8:00am-6:00pm Monday to Friday and may include occasional visits to our other UK offices in Bristol and Reading.
About the team: Workplace Services support both employees and business needs creating a comfortable, efficient and well-equipped environment. From maintaining a clean, pleasant and safe workplace, to providing services focusing on Health, Safety and Wellbeing, Security and Insurance, Post and Records Management. The team comprises of Workplace Services Managers, Coordinators and our Boardrooms Receptionists across 3 UK offices.
What you will do: Reporting into the Workplace Services Manager, you will support the smooth and efficient running of our office, with a strong focus on facilities management and service delivery.
- Acting as a first point of contact for building, facilities and workplace queries
- Supporting supplier and contractor management, including logging and following up issues
- Completing internal audits (cleaning, floor walks, health & safety checks)
- Providing support for meeting rooms and events, including bookings, set-up and room moves
- Carrying out day-to-day operational and administrative tasks, including monitoring shared mailboxes
- Helping maintain a clean, safe and professional environment, liaising with key stakeholders both within and outside the business
- Contributing to a positive experience for colleagues and visitors across the office
- Handling incoming and outgoing post and parcels, ensuring accurate and confidential records
You will receive full training on our systems and processes, which may include First Aid, Fire Marshal, Evac Chair, IOSH Working Safely and Manual Handling training. The team are committed to support you in the role and you will have the opportunity to develop your skills to grow within the Workplace Services function.
Who we are looking for: Someone who is eager to learn and develop within workplace and facilities services. To be successful in this role you will have:
- Previous experience within a similar role or administrative experience in a corporate environment
- Strong IT skills, particularly using Microsoft Office applications (Outlook, Excel, Word)
- Experience of formatting spreadsheets and transposing data
- Excellent attention to detail and a proactive approach
- Good organisational and communication skills, with the ability to manage multiple tasks
- A strong customer service focus and confidence dealing with people at all levels
- A strong sense of ownership of tasks and the ability to see them through to completion
- Flexibility, adaptability and a willingness to support colleagues and wider team needs
Salary and benefits: We offer competitive salaries and generous benefits. We value the health and wellbeing of our people and our wide range of initiatives and benefits support this.
Our recruitment process: Please note that although we include closing dates for our roles as a guide, we review and progress applications on a rolling basis. At Osborne Clarke we do not make any recruitment decisions using automated decision-making. We are committed to providing an environment where you can perform to the best of your abilities at every stage of your recruitment experience and beyond. If you require any adjustments to be made during the application stage, interview process, or when working with us, please let us know in confidence.
About Us: Osborne Clarke is an international legal practice with over 330 Partners and more than 1,260 talented lawyers in 26 locations. Our sector-based approach enables us to help our clients tackle the issues they are facing today, and prepare for the ones that they will face tomorrow. Advising them both comprehensively and commercially. We love working closely with our clients on new deals, products and solutions which will transform their businesses, markets and even sectors. And our unique approachable culture is not an added extra, it is fundamental to our success. At Osborne Clarke we value difference and encourage applicants from all backgrounds. We want everyone to feel that OC is a place where you can be yourself and belong, and our range of interest groups and diversity networks - not to mention our great teams - are a part of making that a reality.
Workplace Services Coordinator employer: 55 Redefined Ltd
Contact Detail:
55 Redefined Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Services Coordinator
✨Tip Number 1
Network like a pro! Reach out to current employees at Osborne Clarke on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing the company inside out. Familiarise yourself with their values, recent news, and the specifics of the Workplace Services team. This shows you're genuinely interested and ready to contribute.
✨Tip Number 3
Show off your organisational skills during the interview! Bring examples of how you've managed multiple tasks or improved processes in previous roles. This will highlight your fit for the role and impress the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can keep you top of mind. Plus, it shows your strong communication skills!
We think you need these skills to ace Workplace Services Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Workplace Services Coordinator role. Highlight your relevant experience in facilities management and customer service, as this will show us you understand what we're looking for.
Show Off Your Skills: Don’t forget to mention your strong IT skills, especially with Microsoft Office. We want to see how you can use these tools to support our team and improve workplace efficiency.
Be Personable: Since this role involves a lot of interaction with colleagues and visitors, let your personality shine through! Share examples of how you've provided excellent customer service in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as we review applications on a rolling basis.
How to prepare for a job interview at 55 Redefined Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Workplace Services Coordinator. Familiarise yourself with facilities management, health and safety protocols, and the importance of creating a welcoming environment. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with colleagues and visitors, be prepared to discuss your customer service experience. Think of specific examples where you've gone above and beyond to help someone or resolved an issue effectively. This will demonstrate your strong customer service focus and ability to handle various situations.
✨Highlight Your Organisational Skills
The job requires managing multiple tasks simultaneously, so be ready to talk about how you stay organised. Share tools or methods you use to prioritise tasks, manage time, and ensure nothing falls through the cracks. This will show that you have the proactive approach they’re looking for.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.