Systems Engineer, AWS

Would you like to help implement innovative cloud computing solutions and solve the most complex technical problems? Are you excited by the prospect of building and running the world's largest cloud computing infrastructure to provide a better world for future generations? Amazon Web Services (AWS) builds and operates some of the largest internet infrastructure on the planet; providing companies of all sizes with an infrastructure web services platform in the cloud. With AWS, customers provision compute power, storage, database, and other cloud resources as their business demands them. To meet the growing demand for AWS Services around the globe, we need exceptionally motivated people who are driven by learning and innovation.

If you join us, you'll be part of a world‑class team in a dynamic environment that has the entrepreneurial feel of a start‑up. This is an opportunity to operate and engineer systems on a massive scale, and to gain world class experience in cloud computing. You'll be surrounded by people who are passionate about cloud computing, believe that first‑class service is critical to customer success, and are committed to improvement.

AWS Utility Computing (UC) provides product innovations – from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS's services and features apart in the industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

• Be a catalyst to deliver truly disruptive products that are growing rapidly
• Define, build, own, and run a service in a high growth environment
• Solve unique and first‑order problems at massive scale across many AWS Services
• Learn how to build and operate distributed systems at massive scale
• Build and influence the tools and utilities that are part of the AWS fleet running our internal services

Amazon has a collaborative, purposeful and enthusiastic environment where we "Work Hard, Have Fun, Make History." On a typical day engineers might dive deep into understanding the root cause of a customer issue, investigate why a metric is trending the wrong way and consult with senior engineers at Amazon. We own our services and believe in making out‑of‑hours support as painless as possible. To achieve this, we implement Operational Excellence best practices and strive to automate manual processes.

Our Systems Engineering roles help engineers develop a broad range of skills. They utilise their Linux skills to troubleshoot, innovate fixes and workarounds, keep software up‑to‑date and provide data and metrics that help manage the capacity and efficiency of our services. They draw on their networking knowledge to identify and troubleshoot network connectivity issues. They communicate clearly and collaborate with others to deliver results. They are self‑starters, comfortable dealing with ambiguity and change. They are customer‑obsessed, always looking to understand customer pain points and find resolutions quickly and completely.

You will need to be a UK national and be able to obtain and maintain a UK Government Security Clearance.

• Bachelor's degree in Computer Science or other technical degree or related experience
• Knowledge of networking fundamentals
• Experience working in a 24/7 production environment
• Experience in Linux systems administration and/or development
• Experience working in at least two of these languages: Python, Java, Perl, PHP, Ruby or Bash/Shell

• Knowledge of configuration management systems, such as Puppet, Chef, Ansible, or related systems
• Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration
• Experience in network capture and systems troubleshooting
• Experience building scripts, tooling, and automation for large‑scale computing environments

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

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