At a Glance
- Tasks: Lead and inspire the store team to deliver exceptional customer experiences.
- Company: Join Boots Opticians, a diverse and inclusive workplace.
- Benefits: Enjoy bonuses, discounts, flexible benefits, and career development opportunities.
- Why this job: Develop your leadership and clinical skills in a dynamic environment.
- Qualifications: Experience in an optical setting and a desire to learn.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 36000 - 60000 £ per year.
About the role
As a Team Leader in one of our stores, reporting to the Hub Manager, you will be the duty manager in store and responsible for leading and inspiring the store team day to day to deliver an exemplary customer experience. Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include: pre-screening, dispensing, accuracy checks and much more. In your role as a Team Leader you will have plenty of opportunities to develop your clinical and leadership skills. With an industry-leading "Step Into Optics" training programme and additional leadership training programmes, we are committed to helping you develop and carve out a career at Boots Opticians.
What you'll need to have:
- Worked in an Optician's or within an optical environment
- Desire to learn
It would be great if you also have:
- Led or coached a team
Our benefits:
- Discretionary quarterly bonus
- Generous employee discounts for you and a second person (terms and conditions apply)
- Clinical and non‑clinical career development opportunities (Apprenticeships)
- Enhanced maternity/ paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Why Boots Opticians
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal‑opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what’s possible when we change for the better.
What's next
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
Opticians Team Leader employer: 55 Redefined Ltd
Contact Detail:
55 Redefined Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Opticians Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, check out Boots Opticians' social media and website. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in optical environments and leadership.
✨Tip Number 3
Show off your passion for optics! During the interview, share specific examples of how you've contributed to customer service or team success in previous roles. This will demonstrate your commitment to delivering an exemplary customer experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Opticians Team Leader
Some tips for your application 🫡
Show Your Passion for Optics: When you're writing your application, let us see your enthusiasm for the optical world! Share any relevant experience you've had in an optician's or similar environment, and don't forget to mention your desire to learn and grow in this field.
Highlight Leadership Experience: If you've led or coached a team before, make sure to showcase that in your application. We love seeing candidates who can inspire and motivate others, so share specific examples of how you've done this in the past.
Tailor Your Application: Take a moment to customise your application for the Team Leader role. Use keywords from the job description and relate your skills and experiences directly to what we're looking for. This shows us you’ve done your homework and are genuinely interested!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward, and you'll be able to keep track of your application status easily. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at 55 Redefined Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of optical products and services. Familiarise yourself with the latest trends in the industry, as well as Boots Opticians' specific offerings. This will show that you're genuinely interested and ready to lead the team.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led or coached a team in the past. Think about challenges you've faced and how you overcame them. This will demonstrate your ability to inspire and manage a team effectively.
✨Customer Experience is Key
Be ready to discuss how you would enhance the customer experience in-store. Think of specific strategies or initiatives you could implement to ensure customers leave happy and satisfied. This aligns perfectly with the role's focus on delivering exemplary service.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask the interviewer about the team dynamics, training opportunities, and the store's goals. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.