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- Tasks: Enhance customer service experiences by resolving queries for customers and advisers.
- Company: Leading financial services company in the UK with a supportive team culture.
- Benefits: Comprehensive benefits package focusing on personal and professional development.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Minimum of 5 GCSEs including English and Math required.
- Other info: Great opportunities for career growth in a collaborative environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading financial services company in the UK is seeking a Senior Administrator to enhance customer service experiences. This role involves resolving customer and adviser queries and requires excellent communication and problem-solving skills.
Candidates should possess a minimum of 5 GCSEs including English and Math.
A comprehensive benefits package is offered, emphasizing personal and professional development opportunities within a supportive team environment.
Senior Customer Services Admin – Maintenance in Douglas employer: 55 Redefined Ltd
Contact Detail:
55 Redefined Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Services Admin – Maintenance in Douglas
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service scenarios. We want to show off our problem-solving skills and how we handle tricky situations.
✨Tip Number 3
Research the company’s values and recent news. This will help us tailor our answers and demonstrate that we’re genuinely interested in enhancing customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re keen to be part of the team.
We think you need these skills to ace Senior Customer Services Admin – Maintenance in Douglas
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and administration. We want to see how your skills align with the role, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing customer experiences and how your background makes you a perfect fit for our team at StudySmarter.
Showcase Your Communication Skills: Since this role involves resolving queries, we need to see your communication skills in action. Use clear and concise language in your application, and don’t forget to proofread for any errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at 55 Redefined Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the financial services company. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Senior Customer Services Admin, excellent communication is key. Prepare examples from your past experiences where you successfully resolved customer queries or improved service delivery. Practising clear and concise responses will help you shine during the interview.
✨Problem-Solving Scenarios
Expect to be asked about how you handle challenging situations. Think of specific instances where you faced a problem and detail the steps you took to resolve it. This will demonstrate your critical thinking and problem-solving abilities, which are crucial for this role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re proactive and genuinely interested in contributing to the company’s success.
